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August 2024 by Lainie/Jacob Smith
This place is never open during business hours,
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April 2024 by pinball pinballer
Way over charged for hydraulic lines was supposed to give me a price before work was done and didn't hadn't been there in years because of this kind of thing gave it a try and they ripped me off go to capital bearing in nb
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March 2024 by dana
Called to see if they had car battery I needed. Person that answered the phone was very nice and offered to stay a bit after closing if I needed it that day. I went the nxt day to get it and the person working that day was a great help and installed the battery. Battery was less expensive than local competitor as well.
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August 2023 by Jon Murdoch
Went to this location to purchase a new battery for my Scion tC, the one I had found online said it was 129.99 + fees.He eventually brings out a battery, places it on the ground away from us and the registers, and then charges me 215$.I questioned the price and asked if it was the correct battery.He said "yep, that goes with it."So I was lead to believe I had made a mistake with the online price.Nope. I checked later once I got home and it was still 129.99$.Now they refuse to refund the purchase and swap it out for the correct one I wanted because I simply hooked it up to the car. Haven't even driven it yet.Edit: Talked to district manager about the issue and it seems it was a lack of communication and educating the customer on the different products. Hopefully this can be used as a training moment. Battery sold to me was the equivalent of the same battery I turned in, and the description I was initially given made it sound like a premium part, where as the one I saw online was more the economy class. Great job on the DM's part helping me understand better and solving the issue.
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December 2022 by T Hooper
Tried to warranty a 4 month old battery that went out along with refund my core battery here. They claimed they couldn't do it because I bought my battery at different Napa location. What is the point of being apart of the Napa chain if you can't process simple warranty replacements or core refunds from other locations?
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December 2022 by glenn strickland
Price gougers. Always trying to sell you the most expensive things claiming they don't have the cheaper ones. Unprofessional untrustworthy
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December 2022 by Mark Armstrong
Great people and fantastic parts!
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October 2022 by Theresa
Johnny is amazing! He was so friendly and helpful. Great employees, prices, and great local service. KUDOS
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August 2022 by Josie Loria
Very friendly
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July 2022 by Satisfied customer
Excellent service. Had a battery issue and luckily they had it in stock. Very knowledgable and helpful. Got a better price then other auto part stores I had recently visited and they installed it for no additional cost. Both men were very helpful and the lady behind the counter was very pleasant. Highly recommend!
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April 2022 by Susan
This place has rude employees,.I walked in & there were 2 men(employees) sitting at the counter.I was the only customer in the store & I stood there waiting for over 2 minutes before I was even acknowledged, I turned to walk out & that's when the guy on the computer asked me what I needed.He made me feel like I was bothering himOne was on the phone with a customer & the other man was on the computer.I understand they were doing something when I walked in but the one on the computer could have at least acknowledged me instead of taking a deep sigh and hitting the keyboard keys real hard acting like he was mad I interrupted him.Will never go into this place again! I will drive further if I have to in order to get what I need. I'm done with NAPA WILL NOT SPEND ANY MONEY WITH THIS COMPANY AT ANY LOCATION.
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April 2022 by daboke
Just ok...know what you are looking for because the desk guy wasn't helpful at all
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April 2022 by J .Richardson
I asked if they could lower the price and was discounted about 10 bucks...WinnerWinner, can't beat a sore Richard deal. I'll quit looking for better deals, besides our LOCALECONOMY MATTERS !
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September 2021 by Scott R. Watson, Jr.
Great staff! this place has everything and things that you might not think they would have.
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May 2021 by Terri Rikard
Paid $66 for a 3rd brake light for a 2011 Ford Expedition at Rangers Car Quest (Napa)Part did not function properly (partially lit)Returned to store and was then told it was a used part.This was never mentioned and was not on my receipt.I was told by the owner they sell used parts because they can’t get some new parts.I found a new part for $10 less in 2 minutes.They would rather sell you used parts as new until they get caught doing it.
