“I have never been so pleasantly surprised as when we walked in to the Ace Hardware Store on Pershing dr. In El Paso Tx.Ist of all, the store was nice and clean, seemed well organized, and very well stocked. I was greeted by an associate by the name of Ashley, she quickly attended to our needs, and very professionally used her knowledge and skill to assure we got the correct part and measurement necessary to complete our task. My wife and I were blown away by her knowledge, politeness, patience, and her great people skills. Ashley is the type of employee that people in top management position are always looking for. Great experience shopping at that location. Looking foward to my next visit. Great Job Ashley!”
“I'm doing a home improvement project and I tried SW paint instead of the big box store brands for the first time. I'm hooked. I bought the big square paint swatches and they were useful for honing in on a few paint colors. Samples were affordable and gave me enough paint to cover an entire section of wall, which made picking out my paint colors easy. Doing it this way took more time than I'm used to, but it was well worth it. I'm obsessed with the way my painted rooms look now! SW paint is pricey and I always wait for a sale, but the paint and supplies are top notch. I love the Emerald interior paint. I can get away with one coat and minor touch ups. It's so thick that with proper technique, I don't even need to tape. The big box store brand almost always required two or three coats and it dripped a lot so tape was a necessity. I'm also a big fan of the Emerald Urethane trim paint. I used it for cabinet doors and the trim in my house and it left a great finish with no brush strokes once I figured out how to use it.I've bought paint from several EP SW locations during my project. This location is by far my favorite one. I've had to wait a few days for my online order to get filled at other locations. My order is always done within an hour or two at this location. Everyone is friendly and fun to talk to. They go out of their way to make sure you know they're going to get to you soon when they're busy. They're beyond helpful, know their stuff, and are so efficient I'm almost sad I have to go.”
“After a week of trying to match a color, help from several employees and 4 trips to the store, I finally met Alyx! Yea!! Alyx was the answer to my frustrations!She was very professional and understanding. Her knowledge about color, types of paint, what’s best in a given situation and her efficiency in matching colors was incredible.Alyx is a really great communicator and problem solver! Sherwin Williams is blessed to have Alyx as an employee and representative of the company. She’s quiet and unassuming but is a dynamo in doing her job. 15 minutes with her and everything was resolved!!”
“You've been to 9ne you've been to em all... clean well stocked, wasn't actually questioned whether I needed service or not. Actually had to locate a store employee. Checkout time was quick. Parking was ehh... but that has to deal with actual building location they can only deal the hand they got.”