O'Reilly Auto Parts is a reliable choice for automotive parts and services. Customers appreciate the quick ordering process, often receiving parts the same afternoon or the next day if not in stock. The staff is noted for their helpfulness, with one customer sharing a positive experience involving assistance with light bulbs and a friendly conversation about their vehicle. While some customers have reported issues with service, such as a battery not being checked properly, the overall sentiment highlights great customer service. One customer experienced prompt help when dealing with a dead battery, with staff at the Doniphan location efficiently replacing it in under ten minutes. Though prices may be slightly higher, many prefer O'Reilly over competitors like AutoZone, citing better knowledge and service from the team.
