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January 2024 by Ricky R
Abigale was and Is Awesome not to mention she is very Kool N PROFESSIONAL and duringmy Visit and Start up ? I felt very very Confident and Comfortable as Soon as I walked in not to mention The BEST PRICE AND I mean that from the bottom of my heart ❤️ Definitely make sure to give them A CALL
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January 2024 by Aaron Melendez
Abigail was awesome with answering all my questions and making it extremely easy to start renting a storage unit. One of the easiest and best experiences I have had in a long while.
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November 2023 by Lillian Rivera
I been here for almost 2 years and never had issues or problem my property has been safe but to top it off costumer service it’s Amazing especially from Abigail she is really helpful really nice.I needed a second unit and she even when above and beyond to help me get it and gave me great discount.Company should take care of her because she represents the company and she does a magnificent job and costumer service.She should get a pay raise ??Than you again Abi
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November 2023 by Idris Smith
I had a small hiccup with a price increase with my climate control storage unit at an Extra Space storage here in the Canutillo/El Paso, TX area. Was a bit shocked at the price increase, because I wasn't expecting it.Brenda at the Canutillo property not only took care of me by explaining the recent price increase, but she also credited my account for the difference in price, she also made sure my new price was reflected with the Military Discount as well.It may be a drive for some, but for me the customer service, the cleanliness, and pricing sold me on the choice.
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November 2023 by Cristian Rogers
Great service! We will be using our unit for awhile and I am so glad I chose to get it here! The staff and manager are great to work with and they gave us a great experience! Highly recommend!
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November 2023 by Marilyn
Beautiful property, very Clean, if you need a break from packing or unpacking which could be stressful, the property is close to the mall and fast food which is super convenient .. amazing Team member I believe it's the manager Ms. Abby. Answers any questions you may have, makes you feel at ease, definitely recommend this property
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September 2023 by Sylvia Deangelo
This is the 3rd time I have rented a storage unit at this location. I’ve done it in person or online. Each time it was easy and quick. Staff is friendly and will take the time to answer any questions or concerns.
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September 2023 by abe kaplan
It was very easy to setup. Gracie was very helpful. The storage is in good shape. Even with the construction on I-10 the location is easy to get to.
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September 2023 by Isabella Escajeda
I came in a bit upset because I’ve been struggling to find a good unit and I left happy after both manager and assistant manager helped me out and gave me a unit with good air conditioning inside considering how hot it has been . Shout out to you girls Abbi and Gracie ☺️
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August 2023 by Recruiting Department
Abigail is an exceptional manager. She is polite with excellent customer service and knowledgeable of the process. She help me get what I was looking for, and provided me with the information to establish in a different Extra Space Storage for our company needs. Thank you Abigail for your help. I completely recommend Extra Space Storage in Canutillo, TX
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August 2023 by Ann Blythe
What a great experience. Renting online was easy. When I had questions I was able to get a real person that was very helpful. The facility is clean, bright and welcoming. I stopped and introduced myself to the manager who was wonderful. She gave me some tips on the cylinder lock they provided me on move in. Extra Space Storage on Desert Blvd in El Paso is great!
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August 2023 by Mr. B
Miss Abby. I tell you that you all have the best customer service on the planet bar none. The easiest online sign up hook up Ever.they put the lock in the storage for you. Yes they charge you $21 and change for the lock at first but if you don't need it they'll gladly refund you the money. Again Miss Abby you Rock.. thanks you ,,,✌️
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August 2023 by Rocio Rodriguez
The young lady at the front desk was super courteous and very informative. Answered all the questions I had. Being polite goes along way these days in my book. I definitely recommend this storage facility. Area was clean and well-kept.
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August 2023 by Christian Doabler
Gracie @ Extra Space Storage was so helpful setting up our account and securing our storage unit. She was extremely patient and very professional. It was a pleasure working with her and we are so helpful for her guidance.
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June 2023 by Brook Padilla
Moved from out of state and when we got to the storage facility there was a difference from what we thought we had reserved. Abigail, the manager was great. She was able to get us exactly what we needed.Thank you for your help.