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February 2024 by Emir Rodriguez
Personalized, quality attention, well attended by Afro, always wanting to return to be attended to by her.
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February 2024 by Yannick Strickler
Love this store! They have amazing stuff, great staff and outstanding prices! Every-time I visit I end up with tons of savings. Ask for alejandro whenever you visit, great service and really helpful!
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February 2024 by Napoleon Cavazos
Excellent personalized attention on Afro
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February 2024 by Ivan R
Excellent service from Alejandro
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January 2024 by Stephanie Moreno
Worst Customer Service Ever!!! Store was practically empty and they have you waiting outside in the cold with 4 customers inside. They don’t advise you that there is no refunds after purchase. So you can’t get your money back, it’s ridiculous! Never going back. If I could rate it 0 stars I would.
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January 2024 by Ricardo Benitez
Excellent service!
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January 2024 by María Rebeca Gómez
Excellent service and best prices!
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January 2024 by Blanca Araceli Sosa
It was a pleasant experience at Hugo because there are nice people working willing to help you!!!
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January 2024 by Michelle Montes
Excellent prices and the staff is super attentive
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January 2024 by DO ORDIE
Bad customer service… doors are always closed
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December 2023 by Fernando Guzman
If I could give this store a zero by all means I would and that would be still too good for them!! It’s holiday season and my daughter and I walked in looking for a few gifts, we couldn’t find what we had seen online and not once in the 15 minutes we were in there were we greeted or asked if we needed help! I think us walking around the store would have been more than enough reason for the employees who clearly have absolutely no customer service ethics. Being from out of town and shopped at other Boss stores this one by far is the only one who’s employees are useless and desperately need training especially it being a high end brand. There was another women in there whom two of the employees were helping and not once did they come up to us and ask if we needed anything. I refused to buy here and opted to ordering online even if the merchandise will arrive after Xmas.
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September 2023 by Jancy Pantoja
They always have the door closed. We have to wait until someone opens the door . If this is a store policy, it's so ridiculous. We won't come back ever to this store.
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September 2023 by Google user
They always have the door closed. We have to wait until someone opens the door . If this is a store policy, it's so ridiculous. We won't come back ever to this store.
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July 2023 by Miguel Montoya
The clothing promotions are good, it's a shame that the staff treats you as if you were a criminal, there are not enough staff to serve people and for that reason they close the store so that it doesn't fill up with customers inside and you have to wait several minutes for could get in.
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July 2023 by Alex Morales
There is no doubt that it is the best outlet store, good service, everyone very friendly.