April 2023 by Mike S.
We absolutely hate it. The building is too small for the surrounding areas it serves. If you call them nobody will answer the phone or it will take 30 minutes for them to answer.Walmart's penny pinching solution to increase the building's size was to cause months of inaccessible, roped off construction that resulted in shrunken aisles to one cart width, so now two carts can't fit in an aisle. Thanks Walmart! Bet that required a real man of genius!They're ALWAYS out of most foods, especially Great Value lines, forcing you to buy name brands and spend more, so just shop Brookshires. If you do a pickup order, they'll substitute items that don't relate to your original item. If you shop other Walmart stores in smaller towns, you'll find items this one doesn't carry. I would bet big money the Managers there do NOT shop there. Cashiers are super slow, like Tim Conway's old man character on the Carole Burnett Show-sssslllloooooowwwww, so you must use self checkout.Shoppers bring dogs in (not potty trained support animals but barking, pooping, peeing pets) so you walk around pee and poop and Walmart doesn't care, as I've complained to corporate and they say, "We try to serve everyone with pets, blah, blah blah". I highly recommend shopping at ANY other Walmart, EXCEPT this one.
September 2020 by Rhonda A.
Worst Walmart I've ever been to, rude employees, empty shelves all the time, long lines with few cashiers, the auto center and pharmacy are the worst, slow and incompetent. Never let them change your oil.The pharmacy is not helpful to people with no insurance, they don't even try to help you with alternatives, and half the time the discount coupons don't work, and they can't give you any answers as to why, or what you can do, being a senior citizen I need help sometimes and this is not the place to get it, the concept of customer service is nonexistent at this store.You will never find any deals at this store, and the produce is awful, everything rots within days of purchasing. The deli is a nightmare, they will be doing something, see you standing there, and will ignore you, won't say anything, like I'll be with you in a moment, or I'll be right with you, again, customer service nonexistent, and they are slow, very slow, I've seen people get mad and leave because they just take forever.The whole vibe you get from most of the employees at this store, is they don't want to be there and that they are just lazy, so they treat the customers indifferently, they stand in the isles, walk in front of you when your shopping, and there's no pardon me, or excuse me, they are just rude and inconsiderate, and it's not just the younger employees, the older employees are way worse, this is why I'd rather go to Brookshires, I'd rather spend a little more, and be treated like I'm appreciated for shopping at that store, and spending my $$, but sometimes it's unavoidable, I have to use the Canton Walmart, and it's the same aggravating experience, every time.And these problems are not new, I've lived in the Canton area for almost 10 years, and this store has always had bad service, and bad management problems.All I can say is I hope you have a Xanax handy, because if your shopping there, your going to need it.
