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September 2024 by Elaine Alexander
The best car purchase experience I have ever had. Phillip Rodriguez was a pleasure to work with!
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September 2024 by Joshua Coday
I will buy all my cars from Bud Cross. Travis sold me my mustang. I live in West Texas and he and another employee drove 4 hours one way to meet me to deliver the car. The car and the service exceeded my expectations. I even got a comfy t-shirt and custom coffe mug with a mustang and my name on it. No extra or hidden fees. No games. Just good people selling cars.
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September 2024 by Patrick Matthews
Great bunch of people. Thanks Travis for all your help. Love my truck
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August 2024 by Bryn Garza
Cannot say enough good things about Bud Cross. We worked with Mario in service and he was so timely and detailed with communication. My Fiancé has also worked with Jake in sales and had a great experience. Worth the drive over any other Brazos Valley location!
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August 2024 by Bobbi Burns
Great Customer Service!
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August 2024 by John Weller
It wasn't easy but Jake was great he didn't give up on me. I had a bad experience with another dealership and I really think that Bud Cross wanted to make things up for them and it wasn't there mess to fix!! Jake was straight forward with me no shady stuff. He told me this is what it is he didn't try to push me or persuade me one way or the other. I told him this is what I got. They really did bend over backwards to make it work. We met the middle. I apologize I can't remember the young lady's name in finance but she was very knowledgeable and very helpful. I absolutely love my truck and I'm very happy with my experience with Bud Cross Ford and I would definitely buy another vehicle from Jake if I ever I needed one.. By the way Jake I'm looking for one for my daughter too.. lol but you already know who it is you got to sale and it ain't me!!
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July 2024 by Diane Joubert
This was the best experience in my life shopping for a newer vehicle at a dealership. Phillip was so amazing and thorough, personable, and kind. He was not pushy and was honest about every detail of the Bronco we decided to buy. We were very comfortable through the whole process. This is a family business that was started by a veteran back in the 1960's (a grandfather with a purple heart award).
Our sales consultant, Phillip, spent time with us explaining how everything worked in the car, before we left. It was beyond closing time and he did not rush us off after we made the purchase. It was a wonderful experience from start to finish. If I could give more than 5 stars, I would. My husband was given a Bud Cross Ford ball cap and I got a T shirt
I will wear my T-shirt proudly, to advertise. I would recommend ANYONE looking for a car to drive to Caldwell to Bud Cross Ford. Check out their inventory online!
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July 2024 by Rick J
Absolutely the very best dealership to purchase a vehicle. Zero pressure. Friendly, helpful, and caring staff. Their interest was simply for us to actually enjoy the experience of purchasing a vehicle, totally stress free. Mission accomplished! I would highly recommend Bud Cross Ford without reservation. Phillip and Mr. Cross treated us like family throughout the entire transaction. Car buying the way it should be. Five star experience.
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June 2024 by debbie shehan
Great experience at Bud Cross Ford. We saw the car we wanted online. Travis drove the car to our home so we could test drive it and then dropped it off a few days later when the paperwork was all done. Professional and honest. Highly recommend!
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June 2024 by anthony freitas
One of the best experiences I have ever had with a dealership. Jake made the process smooth and painless. I would highly recommend them.
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June 2024 by Melissa Hjorth
Service is always performed in a timely manner and done right the first time.
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May 2024 by Reggie Smith
Great customer service and communication.
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May 2024 by Paul Hobbs
Bud Cross Ford had just what I was looking for. Phillip was very knowledgeable, no pressure - my kind of salesperson! Wes and Brandy are great, too!
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May 2024 by Patricia Martin
Very good
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May 2024 by Jessica Biles
I was searching for a 3rd roll vehicle for months and came across a traverse listed on their website. I scheduled a day to view the vehicle with Jake who had everything ready when I showed up amd set aside the vehicle for my view since we came from a long distance to view it. Everything was understandable, super quick, and everyone was very accomodating. I bought the car and I am extremely happy with it.
