-
December 2023 by Robert H.
Rather than just let you buy a car wash they hound you to sign up to be a member. I went on 12/3 in the week before and the young man guarding the gate just oversells. I ended up taking my credit card back, backed out of the driveway and I'll never go back. Life's too short to have to listen to a sales pitch just to get a car wash.
-
November 2023 by bean burrito
I’ve been using zips for about two months the first month was 10$ and the rest is 45. Not a bad price to me for the wash you get. I’ve brought three cars here and nothing has happened to them yet except one car, the license plate in the front was bent a little bit before I washed it so I guess it snagged on the car wash and bent more, mostly my fault for bring it in like that expecting no issues. Everyday I come Derek greats me with a genuine smile like he’s excited to see me which is great because it doesn’t feel like it’s all business here with them.I’m switching out cars a lot due to renting for Uber and each time I get a new car I’ve just had to get a new sticker. Easy process and Derek and the other employees don’t seem to mind getting me a new one.I really enjoy their service here and the wash is 5 stars I just wouldn’t recommend bringing in a car that’s already got a little damage to it.Oh, and also they got microfiber towels, glass and surface cleaner, and vacuums. For free to use!Services: Polishing
-
October 2023 by Patty Y.
When I first purchased the membership (Premium) someone would spray/power wash the front and back of my car. That happened all of 2 times. And I am positive everyone gets the same wash no matter what membership plan you pay for. Unless EVERYONE in Burleson has the premium membership. So, I later learned members can go to any Zips for a car wash, I went to Mansfield. It took forever to even get the attention of anyone that was working. Not so zippy. And to top it off....they don't offer the car scent freshener spray any longer. The only bottles/cleaner that were available were the All-Purpose spray. Yeah...I canceled my membership today. Total waste of money and time! I would not recommend anyone to Zips. EVER!
-
October 2023 by Tina Marie Courtney
I had questions and needed reassurance that my car was okay to get washed since the previous weekend I got a tire patched and wanted my car to be washed before taking it to dealership. Shane Courtney worker at Burlerson Zips car let me now my car would be cleaned. Some people can be rude but this gentleman was nice and reassuring my car would be washed and good to go for dealership. He provided great customer care and was very confident and reassuring. I would recommend this place if you need your vehicle to be washed.
-
October 2023 by Jennifer Sando
I have been a member at this location for a few years. I wash my car a lot, almost every day. The new manager, Derek, is so friendly and greets me and my pups every morning with a smile. Just this morning, he mentioned that he didn’t feel like the backs of large vehicles, like mine, were getting clean enough. He already had a work order in to fix whatever was causing the issue. This was not something I had ever mentioned or complained about or really noticed, but it was something that he had noticed and was bothered by. This attention to detail and customer service is what keeps me coming back to this location.
-
October 2023 by DEBORA Westbrook
My nephew suggested I do the monthly plan like he does! So glad I did! Love this car wash and all the niceties such as rags and spray!The staff is great too! Thanks Dereck the new manager who seems to care for his customers and his position at zips!
-
October 2023 by Julie Gonzalez
Derek is hands down the best manager of any car wash we have used for our vehicles. He will make you smile, listen to any concerns you have, and do his best to fix anything. We prefer coming to his Wilshire Blvd. location than any other location.
-
October 2023 by Brian Dowdy
Best car wash in DFW. But what sets this place apart is the staff. Derrick and Brandon ( I think that is his name) are amazing. Always friendly and happy to help.
-
September 2023 by Brian Furr
Even after reading the negative reviews on this place, I decided to give them a try because they are right on my way to work and in a convenient location.It gets 2 stars instead of one because they have really good attendants who always provide good service and keep the place presentable in appearance. The equipment is kept in very poor condition, however. The soap and chemicals are dispensed at a much lower volume compared to other washes. Though I was paying for the premium wash, which included tire shine, my tires never came out looking as good as they did at other car washes. The missing strips in the cloth that drags over the top of the vehicle always left a dirty streak down my hood. Twice in 2 months, I went in for a wash and found that they were closed due to equipment breakdowns. I went to a different Zips location and found that they couldn't read my plate or look me up in their system because their customer databases aren't shared.I decided to cancel my membership and find a different car wash.
-
August 2023 by Gloria Gonzales
I was really surprised at how quick it took to wash my car and in a great shine it gave as well! And yes I did smile thanks to Azura! I miss the neon lights though they weren't on for some reason hopefully they'll be on next time I come.
-
August 2023 by Toni Bolton
What a waste of my money of my $24. Whole back bumper left dirty.. Had to finish the wash at home. Wheels are supposed to be black.
-
August 2023 by Caleb Jones
I’ve been coming to this place for a very long time! Always a sweet staff and great car washes! Only issue I have is that not all of the vacuums work so you may have to search around for a working vacuum.
-
August 2023 by Kelsey B
Great wash! Live down a dirt road and Brayden went above and beyond to really spray my vehicle off before even entering the wash to make sure it actually got clean. One happy customer!!!
-
August 2023 by Kush Queen
Azura has the most amazing communication skills i love how sweet she is. I would definitely be back. And also recommend to all my friends and family.
-
August 2023 by SonicDragon0628
My car gets clean every time here had 2 people help my out today azura who greeted me today and someone else spraying my car down car looks great guys keep up the good work
