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February 2023 by Christina L.
I try to avoid walmart. There are much better stores nearby, HEB, Kroger , Aldi , Albertsons and last but not least Amazon is just a click away. The service at Wakmart is terrible. The last Time I went in, the one check out had a very long line. Mainly elderly people. One was on a walker. I was walking by 2 employees who were standing around. They looked at the long line at the cashier register. I heard one say, ' they are just to lazy to use self check out'. Really??? Sam is rolling over in his grave. So much for " if more than 2 people are in line , another register will be open, because your time is important to us". His legacy is being run into the ground. Thus, I go to walmart maybe once a month , for minimally needs. I used to go every week and buy an entire cart full. Not anymore. H.E.B. gets that money now.
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February 2023 by Eugene P.
On Sunday February 5, I was on my way back from Fort Worth and stopped at the Crowley, Texas Wal Mart on 1187. It was more convenient than going all the way through Burleson to get a few things. I had bought some hot food at the Deli and checked out through a cashier so I did not do self checkout, (therefore not noticing such an inflated price on the hot food). I was in a hurry and ate from the snack on the way home while I was driving (and of course do not read what is on the sack while I am driving). I got what I had ordered but after I got home and took the now empty sack inside to throw away, I saw that I was charged much more than what I should have. I read the label on the little sack and I was charged for hot wings which is not what I asked for. I try to budget my time and gas and saw no reason to spend my time and gas going back to 1187 to correct it. Therefore I called the Burleson, Texas Wal Mart and told them what happened and asked if I could get the amount adjusted when I came through that way Thursday (yesterday). "Oh yes sir, just bring the sack and the receipt. You dont have to take it back to 1187. ANY Wal Mart will correct it."Yesterday I stopped by the Burleson Wal Mart on my back from my appointment and went to customer service and explained what had happened. The attendant there went and got the manager (I guess in charge of customer service) who refused to do anything for me. She said Id have to take it back to 1187 and wanted to know who I talked to there on Sunday as if I kept a ledger of who I talk to each and every day. I do if it is dealing with bigger issues than this. But I didnt see the need to this time and felt like the employee knew what she was talking about. I guess I TRUST too much. Or rather have too much confidence in people knowing their jobs. I told her that the proper thing to do would be for this Wal Mart to do right by me and make the adjustment since I was mis informed. HECK NO. This manager wanted me to also produce the product. I said (and I was mad by then) "Well its been eaten and digested and gone elsewhere (without sounding gross). I said to her, "I know IM JUST A NUMBER to you all" which she didnt deny. I simply said, "well I hope you understand that it will be a cold day in hades before I come back to THIS particular Wal-Mart. I would be starving and this would be the only place to survive and I wouldnt come." I am sure she could not have cared but it gave me satisfaction to have the last word. I went up to Crowley 1187 and they were more than kind and happy to have and keep my business.
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May 2022 by Shyla L.
I've always almost every time I go in this Walmart I have a problem with one of the employees or another customer or there out of what I'm there to get or need . It's sad because I won't go to this Walmart unless I absolutely need whatever it is I needed and I'd much rather drive 25-30 minutes to Fortworth and know that I will be satisfied and not disrespected and disappointed like I have one 2 many times at this Walmart it's pretty sorry and sad how low people are and it doesn't matter what position there in or anything even if there a customer! NOTHING BUT COCKY KARENS THAT HAVE ALL THE MONEY IN THE WORLD THAT THEY NEED OR COULD ASK FOR ! no reason to be a bitch and get cocky and have a attitude over something so small as me asking where something is or going to Walk into the restroom and get bitched by a customer for using a public bathroom because there scared of Covid IF YOUR THAT SCARED ABOUT COVID STILL STAY YOUR RUDE ASS AT HOME AND DISRESPECTFUL SELF AT HOME ! Please and thank you all around just nun but a big shit hole at this Walmart sadly
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December 2021 by RorySushela M.
I walked in asking for the road hazard warranty and I carried my tire in without my car being there and don and ally both told me that itcouldnt be covered by the warranty since it wasn't on my car and I had all my road hazard paperwork to show them that I had it and I even read it to see where it said if it was a walk in it wasn't covered by it and there was nothing on my paperwork about it and they still refused to give me road hazard warranty and kept talking to me like I'm stupid and didn't on what I was talking about. Cody did a good job of helping us and trying to help solve it for us and he was very nice
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October 2021 by Karen W.
If you are paying cash .. Carry extra change..they aren't giving any change..stop by the bank and get a couple of rolls of pennies.. this is BS
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March 2021 by Charles W.
This person working in the tire center has no clue about doing her job. You're money ahead to go somewhere else to buy tires. The service here is unbelievably slow. Three men putting tires on one pickup and it's going to be over an hour wait.
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July 2020 by Darlene W.
Big thumbs down to Walmart Supercenter. Grocery end doors are only ones open yet no sign - no piles of carts nothing to tell folks they have to walk to other end. The young ones can consider it inconvenient & exercise but for the elderly & handicapped in 85 & above temps its inconsiderate and example of big store that could care less about their customers!
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March 2020 by Misty D.
They wouldn't cash a check but I left and someone else was able to cash it with no problem! Don't care for this Walmart!!!!