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November 2023 by Bryan Brigham
Teaura is amazing and she has excellent customer service!!
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November 2023 by Reuben Singer
Yari was kind and helpful. Made the visit smooth.
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October 2023 by Charles Rodgers
The representatives here are super patient very helpful
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June 2023 by Raven
Just left this store because the female employee we talked to wouldn't unlock our phone. I was told because of how old they are, and had to go into the store and she just shrugged and said "I don't know what to tell you." She had a bad attitude from the moment we walked in, and kept sneering at my husband. And when we were leaving she was making snide comments to her coworker mocking us thinking we couldn't hear her.We sat in the parking lot called customer service who once again told us to go in. We explain the situation to them and after getting transferred many times and them trying to call the store with nobody answering. We managed to find somebody who could help us. Maybe. He said the phone should be unlocked within the hour. He was asking for the name of the woman who wouldn't help us, and i unfortunately didn't get her name.
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June 2023 by Laci Seay
I went in today to get my son his first phone and let me just tell you the lady that helped me Teaura I believe is her name and I hope I got it right because she deserves all the credit for the amazing/outstanding customer service she provided me today. It's people like her that make a business what it is. Shout out to her. You go girl! She didn't even know I was having a bad day and she turned my bad day into a great day just the time I was in there! Keep up the good work girl!!!!!
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June 2023 by Brittany McCleary
Amazing staff! We walked in right before closing and Zoe was sweet to help us! Great staff
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May 2023 by Mia. White
Teaura did an amazing job today cause I was about to cancel my services with Spectrum today due to all the runaround but she did an amazing job helping me out today I decided to stay with Spectrum she does an excellent job in customer services with the customers at Spectrum.I feel she deserves a raise first hand for the awesome job she is doing at this point I am a happy customers and glad that I chose Spectrum after all for internet service.
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April 2023 by Randall Smith
Zoe was a tremendous help in transferring my mobile service from Mint to Spectrum. She demonstrated exceptional customer care and patience by assisting a somewhat aggressive person while waiting for my mobile service to be successfully transferred from Mint. Spectrum is blessed to have Zoe serving current and prospective clients!
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April 2023 by Mark Lamar
Store rep Zoe was a great help in cancelling my service and helping with my equipment return.... BUT Spectrum PHONE AGENTS made it very difficult and time-consuming due to their MULTIPLE attempts to discourage my cancellation and make counter offers WHICH WERE A JOKE compared to the streaming service that I chose!
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March 2023 by Kyle Tawil
Kayleigh Allen that works here at this Spectrum location decided to lie on a Google review for Mike at Ultimate Sports Nutrition to help cover for an incident where I had to call the police on him for verbally assaulting me and kicking my car. Mike and I were in front of his store and Spectrum did not have customers at the time that were of witness either. Mike talked to her as I called 911 to have her cover for him. Classy employees, Spectrum.
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January 2023 by chris fortenberry
My name is Chris.I went into the spectrum store with 3 phones from separate companies. Yani,Really help me out a lot.I'm in construction and there's a saying , you're not good till your fast and you're not fast tillyour good. If you need help ask for Yani.
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January 2023 by Ozzy Castillo
Great customer service from Yanira and her team.
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November 2022 by Chris Brown
Excellent customer service, was able to resolve a issue I had. Definitely will go there more often now.
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September 2022 by Steven Caldwell
To the young lady who helped an old guy fix his phone texting ability yesterday by removing that stingy messanger app. Thank you sweetheart!!!
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September 2022 by T Dawson
Sybil was fantastic! She handled my request professionally and efficiently.
