-
September 2023 by Pink P.
Warning - be very cautious if you decide to rent from this company. Best advice, stay away!!! While their pricing may be reasonable, they have geographic restrictions within the state of Texas where you are not allowed to drive to. Unfortunately, this is not communicated to you until you are checking in at the counter. I almost lost out on a trip because of their shenanigans. Car renters be ware!! Best choice is to go with Enterprise or another well known car rental agency.
-
August 2023 by Beverly Murphy
The most amazing employees, an always go above an beyond to help us . We have our vehicles threw them also..
-
January 2023 by Jacob Hughes
This was my first time renting a car and Regional Rental did not disappoint. Luis was great help and made everything go smoothly.
-
November 2022 by Jessica Epperson
Friendly staff and affordable rates! I would definitely rent from them again.
-
November 2022 by Jayson Kenyon
Awesome place and friendly people. Was able to get my wife a car when enterprise couldn’t. Look no further for all your rental needs! They beat everyone’s prices in town on rentals!!!
-
September 2022 by Suzanne Wong
I have rented with Regional a few times and they are always so helpful. Prices are cheapest and vehicle inventory always the best here. Miguel, Luis, and Ming are my "go to" guys! They are always friendly, informative and eager to help.
-
August 2022 by MikeTheNerd “The Nerd”
Great experience with these guys. They went out of their way to get a car ready for me when I needed it.
-
August 2022 by Carla Fults
I’m not at all an expert needing to rent a car , while repairs on mine are completed. I did expect a company like this one I unfortunately used to be able to answer all questions - Not here! Warning Beware! I called Friday 7/29/22 and asked why in addition to my $100 deposit another $150 was debited , might as well prepay!! Luis didn’t know , but will find out and call me back- that never happened . I explained this to Tony today , very nice and apologized stating there would be no further charges today , we want a good experience , no bad blood . Then I asked him to explain the process , very difficult to understand he says, He turned from day to night, very unprofessional, rude , CHARGED ME FULL FARE!! I associate his behavior with the janky car I rented , dents, scratches , even a zip tie !! Never again!!
-
May 2022 by Sasha Kehoe
Excellent customer service!! Easy, quick, friendly. LOVED MY EXPERIENCE. Came to these guys after Enterprise dropped the ball (bc Enterprise is a huge retailer that uses the same faulty system that kept telling there IS a car when there isn't, ugh so our car was cancelled two days before our trip booooooo) Regional Rental got us sorted, PUTS THE KEY ASIDE WHEN YOU RESERVE IT, so you KNOW you have a car. Affordable, and the customer service is super chill. Seriously, if you need a car to travel in Texas (called Regional for a reason) COME TO THESE GUYS! ?
-
May 2022 by Miranda Koenig
This place was great and fast. I needed a car ASAP and they were the only place in the area that actually had a car. Would definitely return for sure!
-
May 2022 by Sarah Beggs
Customer service was great. They kept me more informed about my rental than I had on my car being fixed! They were pleasant in every interaction. Luis was especially kind and helpful. 10/10 would recommend.
-
February 2022 by Taytay Sampson
Poor services they tell you you're getting a good car $17 will fill it up that was a lie that it was a whole quart of oil low when I returned the car after paying a $365 and then paying $126 they made me pay $198 another deposit when I return the car they try to tell me someone smoked in the vehicle and no one did they just wanted my deposit it's poor services the manager said it was a pot smoke but I declare
-
February 2022 by Chef Fee Guimont
I promise, I had utter frustration with placing my personal vehicle in the shop but my experience turned positive with a rental company that could accommodate my needs! They always had something for mw when I called! Everyone was professional and hilarious also! When they remember you, it is an amazing feeling... I felt like a valued customer! When I say, I call, I do rent a lot! Thanks so much for taking care of your customers!
-
February 2022 by Victor m Azua Lopez
One of the best places to rent a car easy fast and the guys are very professional definitely be coming back when I need a car ??????
-
February 2022 by Catherine Collins
In a time where most have forgotten what customer service is, Regional has got it right! Good prices, clean cars and excellent customer service.
