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February 2024 by Kim Villarreal
I have been a customer since they opened this location and have always received the best service. The last two times , I have been approached by a man I am presuming to be a manager. He stopped to see what was in my cart and preceded to grab things close by telling me I needed this as well as he was putting them in my cart. Last week he tried talking me into a program the company sales and I politely told him no thank you. He responded with well, if you don't want to save money that's fine and walked away. I don't know if I will go back and I hate this because everyone has always been so friendly and helpful while showing love to my dog.
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February 2024 by Mason Ellis
I was looking for a dog food that my dog would actually eat. An associate at the location I visited was very kind and helpful and recommended a product that my dog loves!
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February 2024 by Gary Smith
I went in looking for a Flea &Tick collar and some dewormers. While looking I was approached by a very wonderful associate named Briley. Briley not only impressed me by guiding me to what I needed, but it turns out she even remembered me and my dog Missy from months ago and even remembered that my wife had passed. That she remembered showed how much she cares about the customers. You won't find this anywhere else and it means the world to me that I'm important enough for store associate to remember me, my dog and her likes and needs, and to go that step further and remember my wife who had passed away.
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February 2024 by Kendra Siegel-Brown
Love this store and the great care they take of the animals!
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February 2024 by Dani Wilcox
Very good! Found everything, and more! Employees were very nice to me and my puppy.
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February 2024 by Tamera Davis
Friendly, but cashier was more interested in their phone than helping me.
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January 2024 by Ally Turner
Store was clean, associates were friendly, cashier made sure to ask for help when line got too long, easily found what I needed.
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January 2024 by thomas meyers
Helpfull staff. SO NON-JUDGMENTAL!
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December 2023 by Amy Johnson
I found everything I needed!
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December 2023 by Renee Johnson
Well stocked and friendly helpful employees
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December 2023 by PK Koon
Staff was helpful, I got my fish tank there with reasonable price!!
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December 2023 by MONNA W
Grooming services:Petco is leaps and bounds better than other groomers we have gone to in the past.Have had great experiences with the head groomer here. Christina does an incredible job and always goes the extra mile to demonstrate excellent pet care. My dog used to be terrified to go to the groomer but Christina has been very kind and patient and my dog’s appointment anxiety has significantly lessened since working directly with her.Customer care:Had confusion with VitalCare and appointments showing on the app - manager Cheryl went above and beyond to correct the issue. General customer service was unhelpful but Cheryl went so far as to contact them directly from the store phone to try and make sure the issue was resolved.The staff here truly cares about the pets that come in, would recommend this store location.
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November 2023 by Lynne Barton
I went there for grooming for the first for a 4 months old Yorkie. The staff were very friendly but when I picked her up I was in shock, I guess miss communication all her hair is gone! Her face was cute, and add to that the bill was outrageous 78.60 with a 5.00 tip.
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October 2023 by Evelyn Twiggley
I needed to return items I had bought at Petco that my dog was not going to use because she passed away. The manager approved a store credit, since the 30 days had passed to return these items. Everyone I encountered was helpful and kind.
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July 2023 by Brenda Russell
The setup of the store was fine. We were able to find what we were looking for. My only complaint was that it smelled like a litter box. I know they have cats you can adopt but they need to keep it more tidy. Other stores with adoption services don’t have this problem.