O'Reilly Auto Parts store #643 in Burleson, Texas, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums. Customers appreciate the knowledgeable staff, especially employees like Dave and Maribel, who go above and beyond to assist with their needs, such as battery replacements and personalized service. One customer praised Maribel for her kindness and helpfulness during a battery change. Employees like Tanner stand out for their professionalism, compassion, and extensive car knowledge, often helping customers in difficult situations, even in extreme heat. For instance, Tanner quickly assisted a customer worried about a hanging bumper cover, ensuring she could get home safely with zip ties. Many customers find the staff friendly and eager to help, with some noting that the store on the south side of town has more stock. The store offers a free Loaner Tool program for those missing special tools, requiring a refundable deposit. Overall, the store provides reliable service with a staff that cares about customers and their vehicles, making it a trusted location for auto parts and assistance in Burleson.
Friendly staff that are knowledgeable. Was in an out quick with my questions answered and my product in hand.
May 2024
Bobby was the most helpful O'Reilly employee I've talked to. Was able to help me find the right fuel filter line retaining clips and tracked down a fuel filter in stock.
April 2024
it's a decent store, but the store on south side of town seems to have more stuff in stock. Dave is a great knowledgeable employee, but some. of the employees are children and need. to be schooled on how to search up. parts. it's best to find your own part numbers then go in or ask for Dave.
