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November 2024 by Felicia Johnson
The worst. I paid off my balance in full on the 2nd. It posted on the 4th. On the 6th, I was charged a .27 cents interest fee on a cash advance in September. I’m literally going to go into the branch to give them.27 cents to keep from having a fee on a .27 cents fee that’s due next month. Ridiculous!
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October 2024 by Cher Isty
Every time I go into this branch there’s an issue.
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September 2024 by Wanda Wood
Always excellent service.
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September 2024 by Michael Starks
We have always had great service at this location.
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June 2024 by Taylor Fenton
A bit slow but the location is nice.
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May 2024 by Dee Tutt
Great location i never had a bad experience at this navy federal customer service is excellent they greet me with a smile always tell me to have a wonderful day 5 stars service here for me i will be making this my number one location thanks guys for the wonderful customer service and support ❤️
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March 2024 by Ronnie Day
I’m walking through the door when it turns 530 and they turn me around poor customer service
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February 2024 by Wayne Blair
Friendly staff
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February 2024 by Nicole Trevino
Have any of you employees been through the drive through atm? It is so far sunken in you have to stick your whole body out of the car. Make an actual drive through atm. This one is god awful.
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January 2024 by Danny W
Greated us with a smile then in and out quickly with extremely kind and professional service
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December 2023 by Jose G. Ortiz
Called ahead of time to get business document sign through a notary, they gave me a time and date. I get there with my business partner and the front desk tells me no notary. Sorry but this was very unprofessional and very inconvenient.
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November 2023 by Alan Reeves
Great service and people
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September 2023 by James W.
The more I deal with this credit union the worse I feel it gets. To start, not only do they REQUIRE a person to join before they can even determine if they can help with loans and services, but it appears more and more that this is becoming an elitist banking institution. A credit union that is supposed to be there for Veterans and military tells me NO with each request for any form of financing, tho I can go to one of my other non credit union banks and get approved! To open the account it's a minimum of $5, which is ok, but that $5 isn't even available in the account that's created. I have yet to transfer any funds to this establishment for the very fact that they refuse to help us with the financing that they claim to help veterans with. This account will be closed soon and they won't get my business again, and every Marine I served with, and every Veteran I interact with will not get my recommendation.
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September 2023 by Anita Lusk
Service is a little slow. I prefer to not have to stand on a line to pay off a car loan. And would prefer to walk away with my title rather than wait for it 2 2 weeks. Seeing as you have been paid off, I should be able to get my title backright then.
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July 2023 by Chris Holt
Very friendly folks work here. They are helpful and efficient.
