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August 2023 by Emily W.
Larry was very helpful and friendly at self checkout. I don't go to Kroger often but will definitely start going more often from now on.
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June 2023 by Shawn Jones
RUDE! Nothing nice to say about the people behind the counter. You want to work with people learn to be curious!!!!
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May 2023 by Family Adcock
Extremely helpful with a transfer from another major pharmacy. Appreciate the extra effort & help!
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March 2023 by Dominic Albarez
This Pharmacy is the worst. My doctor faxed the prescription in. I call the pharmacy and they tell me our fax machine has been broken and laughs about it. Wow, some business. This place just don’t care anymore.
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February 2023 by Andy P.
The manager Lewis was digging in my groceries. I left my wallet outside. There was no other customers in self checkout. I literally was gone for a minute come back in. He took all my groceries put them in a basket and was eating grapes out of the bag that I am supposed to be paying for. just looks at me and said these are good. I informed him that I will be going to H-E-B to buy groceries. I'm not going to pay the $200 that's in my grocery basket because his hands are all over them and then he wants to call me a bad word and tell me to get out of his store. I asked to speak to the manager. He says I am the manager and the owner just get out. Lewis is always extremely rude to any customers he doesnt like. that's what the guy working customer service said.
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December 2022 by Toni White
I have used this pharmacy for approx 4 years. I loved the service at first. However after my scripts started changing dosage they continue to fill the old scripts as well. I have the same med in different dosage that I can't use. I have ask them to take the one I'm not using off of auto refill which I have been told several times it has. However, when I pick it up I trust I got the right one. this is the third time I've gotten home with the old dosage. I'm angry at them and myself for not checking before I left the drive thru. They can't take it back and won't credit your account for there mistake. Needless to say I will be looking elsewhere after the first of the year. I can't believe the pharmacist did not question my dosage since I had the same med on auto fill in two different dosage's. If I were to take all of that I would OD.. these pharmacist now days don't care about the person they care about how many scripts they can fill a day. I can't believe I'm saying this but Kroger... Wal Mart has you beat by miles.....heck even Walgreens in Cleburne and they are awful. Kroger you need to step it up.
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November 2022 by Josh Stogner
Extremely frustrating pharmacy at times. I've called ahead, hours in advance, to have a prescription filled. They tell me it'll be ready in an hour. I show up to pick it up and get told they're out of stock. This has happened several times. I've also had many instances of being told an hour and then having to wait 30+ minutes for it to be filled once I get there. Sometimes they're great. Others not so much. So I suggest calling again to make sure your meds are truly ready to be picked up.
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November 2022 by Pamela R.
Kroger staff rarely answer the phone. Puts me on HOLD up to 15 minutes then I just hang up. My credit card information keeps being deleted from my account info. I like ordering online and pickup. I don't like having to put my card info in each time. So either they get to the bottom of this problem which seems to happen a lot or I'll go to Walmart online shopping.
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October 2022 by Caitlin Tipton
Never been in a slower drive through pharmacy. Sat 20 minutes without one car moving then had to leave. Horrible!
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July 2022 by Mindy Matus
I have to edit my rating. 3 years ago I gave this pharmacy 5 stars. Today, 1 star. The service has gone down hill tremendously.
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May 2022 by DaBeez Beez
This is a great pharmacy. The people are friendly and helpful. The pharmacist Candice, is absolutely wonderful!!! I highly recommend using this pharmacy.
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March 2022 by Julie F.
I love buying groceries at Kroger, until I get ready to check out. They do not have enough checkers! I know they have self check but when you have a full bill of groceries it's just too much to try and do there. Plus being a senior citizen that is not some thing that comes easy for us!
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March 2022 by Louie Scales
Very good people who try hard for you
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February 2022 by Jack O
We have had the flu and covid vaccine here. Me and my wife have gotten prescriptions also, good prices. The staff are all polite and caring. We appreciate our Burleson Kroger Pharmacy. Thank You.
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December 2021 by Daniel Dixon
Staff at the pharmacy not helpful and not friendly. I really like the rest of the staff on the grocery side of the store. They are neat, clean and products are always available. The pharmacy needs some training from the grocery side of the store. I had to go to Walmart pharmacy to get my booster shot and they gave it to me that day no appointment needed. 10 minutes later I had my booster shot and was on my way.
