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June 2024 by Shawn Nott
After years of going to B&Cs competitor we found this place and will never go elsewhere again for our pool needs.
Great friendly service from Dillon who helped us with repairs to our Polaris.
See you folks soon!
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June 2024 by Brenda Feaster
Very nice and helpful! Definitely recommend if buying a new pool.
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June 2024 by linda carnes
great service and very helpful in all aspects of everything needed to start up a pool. Josh was great and kind and very helpful in everything Thanks for all you help! Linda
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June 2024 by Mike Mcgrew
Great store and great service!
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May 2024 by Danielle Sinclair
FANTASTIC service at the Decatur location!! They were so patient and helpful with us newbies to the pool world! 10/10 recommend giving them your business!
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May 2024 by Wayne Blair
Staff was very helpful but didn't have what I needed
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May 2024 by Felicia Badger
I highly recommend Bonnie and Clyde's Burelson location for your pool needs. I am a new pool owner. I originally called and spoke to Dillion the manager regarding my new to me pool and needing to learn quick! He was able to guide and quote me over the phone for everything I would need and could anticipate. When I came by the store later, he had his team load everything for me, even in the rain. He took the time to answer all my questions. He was very easy to speak with and made me feel like there was no "dumb question". He was extremely knowledgeable and patient. He gave me a demonstration on the filter system, wrote down some instructions to help me, and told me I could call back up with anything more. I had my granddaughter with me (3 yrs), he even engaged with her. I left feeling very confident that I could take this new blessing on and be successful, as well as, I had someone with expert knowledge and experience that was willing to help coach me as a resource along the way. I won't be going anywhere else with my needs, I have found a trustworthy place that is committed to the customer. Thank you Dillion, you are a blessing!
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March 2024 by Steve Samuel
They did a great job and they were very helpful. I will definitely be back for all my pool needs.
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July 2023 by James Miller
Young people that work there very rude won't be back
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June 2023 by Michael Lucke
Awesome store. Prices are great, people are super nice....and it's not Leslie's!
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June 2023 by Heather Harris
These guys are very knowledgeable and helpful. Dylan was kind enough to help me with my pool filter and hunt down a part for me. Very courteous and professional. Bonnie & Clyde’s has been our go-to for over 6 years now and they have always treated us well and been extremely helpful guiding us through pool maintenance and repairs A+!
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April 2023 by Brent harris
Be careful they don't fulfill your order 2 years later, still get the run around over a a pool cover what a joke. Buyer beware. Ordered it from AMAZON be here monday
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October 2022 by Kathryn Krenn
They have really helped my husband and I maintain our Spa
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September 2022 by Jamie Bailey
Be careful using their contractors for installation or repair. ALLSTAR POOLS replaced our pool liner at the beginning of summer. They did not show up when they said they would, when they did install the liner they cut the hole for the skimmer too big or pulled the liner up too far so when we filled it with water it stretched below the skimmer and tore. They did come out and replaced the liner at no cost. But they cut the hole for the return too big so it’s been leaking all summer. We have to add water every couple days. Also there is a big rock under the liner. We tried calling them, they would not return our calls, we told Bonnie and Clyde’s they said they would have them call us, they still didn’t (B&C didn’t seem interested in the issue). I sent All Star 1 more text saying that I would leave a bad review if they didn’t return our call. They did call, they came out a week later looked at it said they were going to get a part to fix it, never showed back up. My husband called, they said they would be out the next day, they did not show up and will not answer any text or calls from us now. So we have an $800.00 dollar liner replacement that leaks worse than the one they replaced and the rock will probably punch through eventually.
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August 2022 by Lauren Castle
Customer service has severely deteriorated over the past year. Started coming here because Leslie's was more expensive, as much as I dislike paying more they have great customer service. Went into Bonnie and Clyde's yesterday, my husband typically goes in, for some turbo shock and a water test. Kid at the counter refused to do a water test at first saying it wouldn't tell me anything and I should just buy the shock. I turned to leave without buying anything and he said he would. I compared the results with one from Leslie's a few minutes later and I think the kid just wrote numbers down. Disappointing as this store used to be amazing!