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February 2024 by Stacia Neighbors
Very clean, organized and the staff is always helpful.
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January 2024 by karma Garza
Broken items , no bubble wrap not very happy , not going to this location anymore,
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January 2024 by Veronica Almaguer
Good place to shop , only now we got new employees , make employee did not bubble wrap and 300$ of things almost fell out my stuffed small bags ! My swan broke my husband ordered online had it refunded for me with 2 free gifts ?, it’s not the same place to shop now
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January 2024 by Nanci John
Clean, well stocked and friendly staff!
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January 2024 by Shanda Hoyle
All of the staff working tonight were so attentive, friendly and helpful! Staff like that is hard to find these days so it was nice. Plus we got some great deals!
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December 2023 by Margerett Roberts
Need wheelchairs, for handicaps.
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December 2023 by Dwayne Trussell
The manager Adrian at this store is very rude! Enough said.
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December 2023 by Sherry Stallings
Love all the products!! Great sales! My favorite! Great to give to friends and family! Everyone loves Bath and Body!!
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December 2023 by EL
I'm stuck with two candles that are unusable because the wicks have flooded. Neither candles will stay lit and when I spoke with a girl inside the store about it and showed her she said "I'm sorry but our policy states that if you have used a certain amount we cannot take it back." I told her that I would still be burning the candle if I could, and I genuinely love the scents, but there's a malfunction with the candles themselves, not anything I did. The proof was right in front of her (no, I did not trim the wick, I never do.) On top of it all she was extremely rude to me because I told her i felt it was really at her own discretion and if she spent $60.00 on something I don't believe she would just let it slide because that's a lot of money for something that doesn't work. That's $60.00 out of my pocket for something I can't even use, and they're refusing to take back even after being shown that both candles were completely useless/worthless. If someone comes into your store and buys products from the company that aren't cheap by any means and shows proof of the product being unless, it's the companies job the replace it or refund the money that was spent. One of these candles isn't even halfway burned, and the other is a little above halfway! Bath and Bodyworks, this is bull. If a customer has evidence of your product malfunctioning, the professional and decent thing to do is to replace it.
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November 2023 by Alicia Arista
Went in for some holiday shopping. I also had an exchange. I don't appreciate the way I was treated during the process. The girls kept smirking because I wasn't aware of the policy change. They are just unprofessional at this location. Wouldn't recommend shopping here.
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November 2023 by Kendra Lamb
DO NOT USE ONLINE ORDER/STORE PICKUP OPTION!!!! This location is HORRIBLE at packing online orders! Takes DAYS for them to get your order ready regardless of size of order. They always have an excuse of why they can’t pack your order. Save yourself the trouble and go inside or go to Hulen location!
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November 2023 by R
They had a sale going on when I stoped in for a wedding gift for my sister loved it. Buy 3 get 3 free and 3 wick candles where half-price.
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November 2023 by E L
Still waiting for a pick up order after over 24 hours. Called and it more than likely won’t be ready until tomorrow. If the store isn’t able to handle online orders, then the option shouldn’t be available.
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October 2023 by Gina Stack
Who doesn’t love Bath and Body Works?! I had 3 reward coupons to use and they were very helpful in pointing out things I could get at the best value! I love that!
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September 2023 by Chad Tawwatters
Love this store. Amazing deals, very friendly and helpful staff.
