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November 2023 by Edward Cole
Its a small town hardware store. So, basically its a place you can go to get things you need to fix your plumbing or lawn mower where you will spend 3x the money you should and the staff will act as of you were about to steal something the entire time you are there debating whether or not you should just say 'screw it' and buy the thing u need on Amazon. Its clean inside tho.....
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November 2023 by michael grubbs
Nothing in this store has the right price on it. You just have to guess how much it is until you get to the register and find out. I was told today that the price that was listed wasn't the correct price and they had to charge me the price that's in the computer. Other than that MAJOR problem, the place is clean and well lit. Customer service is very lacking.
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October 2023 by Julius McDow
I had the best experience I've had in a long while today! I needed a key cut for my pick up and I was having a heck of a time getting it done in Wichita Falls. One call to Ace set me on the right track! I went up on my lunch break and the gentleman cut me a copy within SECONDS all while providing the best customer service I've had in a LONG TIME! Fantastic staff makes all the difference in your business's success! THANK YALL!
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September 2023 by Dave Magrum
Stopped in for some camper accessories. Welcomed by 2 friendly employees and a couple super friendly cats. The employees helped us find exactly what we needed and really helped us eliminate a few things we didn't need. Definitely the place to go if you need help in Burk.
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August 2023 by Lawrence Robinson
Really nice hometown hardware store. I live about 20 minutes from Lowe's and Home Depot and 3 minutes from my local Ace Hardware store. Better than 90% of the time they had exactly what I needed. They have saved me time and in most cases money, especially on gas that would have been wasted traveling to other hardware stores. If you have Ace Hardware in your local area I suggest you give them a try. They may have exactly what you need.
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August 2023 by Jerry Ostby Jr
There were some employees from another Ace store making improvements which is a plus. I found the item I was looking for ' sump pump' for which there were 4 or 5 ( none of which had the price ) . The price was reasonable & rewards cards are available to sign up for.Giving discounts, freebies & future events. Each & every employee has their own likable personalities & can usually tell you precisely where an item is located or assist until you are satisfied with your product choice.
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July 2023 by Fritz Schnick
Excellent staff very helpful and friendly everyone knows exactly where things are and more than willing to help with any needs of the customer very rare these days
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June 2023 by Patricia Crossland
We're have been looking for Roundup Gel everywhere. Went to Ace and they had it. Try your Ace Hardware first. If they don't have it they will try to get it for you. Very friendly staff also. I will keep going back to Ace!!!
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June 2023 by Texoma Drone Solutions LLC
Staff are very knowledgeable and helpful when it comes to finding things in the store.
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May 2023 by Angie
Very helpful. Nice folks! They always help me find just what I need.Bonus is they will carry a bigger selection of lumber and other building supplies.
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May 2023 by Shoonu Lacey
Always friendly and helpful. Needed help with my weedeater, and they went above and beyond to help.
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April 2023 by Mickey Armstrong
Best hardware store in town
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March 2023 by Leeve Mealone
Lovely place and friendly and helpful ppl
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January 2023 by Sammy Feeback
I could spend all day here!!!! They have everything you could possibly want or need and staff is always friendly
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January 2023 by David Larson
Had what I needed but the awesome associates that work there are what keeps me coming back. Their dedication and knowledge and willingness to help the customer are second to none. Way to go Ace in Burkburnett for training your crew right!
