Family Practice near Bulverde, TX

“Glenn has been my PA that last few visits and my husband also sees him. He is wonderful and really listens. Debbie who takes care of the referrals is also very nice. Ive never had a doctors office that I liked. This one I do.”

“Dr. Uzowulu Is very friendly, respectful, empathetic and knowledgeable. He put my son at ease just by engaging with him and listening to his concerns. The staff was also friendly and helpful. The wait time to see Dr. Uzowulu was less than 10 minutes. I highly recommend him.”

“I give Dr Jimmy 5 stars but he lost one due to his office staff. I want to start by saying how much I absolutely love Dr. Jimmy Baros. He’s the reason I continue to drive all the way to this office. His bedside manner is truly unmatched, he listens carefully, never rushes appointments, and genuinely seems to care not only about my health but about my life. That kind of attention and compassion is rare, and it’s exactly why I chose this practice in the first place. He makes you feel seen, heard, and valued as a person.

Unfortunately, the same can’t be said for my recent experience with the front office. I called today around 2:40 PM with a question about my husband’s prescription and was met with an incredibly rude response. The woman on the phone dismissed me and said, “I’m not going to play the guessing game.” I wasn’t trying to make anyone guess I was just asking for help.

It was a disappointing and frustrating moment that didn’t reflect the high standard of care Dr. Jimmy sets. Patients should be treated with courtesy and patience, especially when they’re reaching out for support. One rude interaction like this can really impact the trust and comfort we have in an office. DR Jimmy's previous staff was excellent I had never been treated like this before. I don’t know if its new energy but lately, the front office staff energy totally changed this year.

I truly hope this was a one-off, and I’m sharing this not out of anger, but in hopes that the same level of respect and kindness Dr. Jimmy shows can be upheld by the rest of the staff as well. He deserves a team that reflects his incredible care.”

“Things happen everyone’s not perfect however my experience has always been to the point and personable thank you Larry for helping me get On the right path and will see you in six months I really appreciate your honesty thank you and have a great rest of your year!FGIII”

“Dr Ramirez is one of the finest humans you will ever meet. He knows his doctor stuff and cares exquisitely for the patent before him. He treats the patent holistically by learning about their life and imparting wisdom, but he does this in a subtle way, by telling stories. Quaint stories which have nudged me to choose better and think happier. His nurse is also wise and kind. His staff is caring, efficient, and best of all. . . wait for it. . .available when you call! No phone tree to navigate then end in a voice mail! You are lucky if you get to be a patent in this beautiful clinic.”

“Dr. Cobbinah and her entire staff are phenomenal. I've been a patient for 3 years. Both of the Nurse practitioners are amazing staff is friendly. Plus Carmen who handles all of labs is incredible. A special shout out to Julis and Haley they both do a spectacular job. The other staff members i can not recall their names however they are also very much appreciated.”

“Amazingly positive experience with Hanna, Mackenzie and the rest of the staff in Boerne. They listened, took time with me, were compassionate, and are working with me to resolve my issues. Highly recommend!”

“Appt-maker John is the best! He has a delightful and helpful attitude which is every much appreciated on a Monday morning at 8:04 when trying to make an appt with countless others. Dr. Nicola is so intelligent, has such great bedside-manner, and works diligently with patients in finding solutions. His specialist referrals are top-notch. Dr. Hoeffer also cares a great deal, is easy to talk with, and is results-oriented for his patients also.”

“Had appt this morning at 7:45 for a follow up with bloodwork. Received a text as well as a personal call they will need to reschedule me since my provider was sick today. Thankyou for the proactive communication before I drove over, and then I received a call within ten minutes rescheduling my appointment to a different day. I see a lot of reviews saying poor service, long wait times etc. But I have been a patient over 20 years with this same practice even as it rebranded, and I try to empathize with the Office management staff AND Providers. In recent years there are WAY more patients with medical needs then providers available. The front office staff cannot control if a provider gets sick (Humans not robots, illness happens to Providers too), so they must scramble with their current massive workload to rebook a ton of appts quickly while servicing all patients who are seeing other providers concurrently. Was I disappointed I could not complete my appt., and have labs done today, yes. But, I am grateful the front office staff communicated, and were direct with expectations, and details. This IS a Monday, and an opportunity to show grace when things are not perfect. Thank you to this practice for all you do daily, because I am sure gratitude is rarely given as much as harsh criticism when ALL is not perfect. Sending good health, and light to all who may being having a cruddy Monday. Powering through the days until I can get answers during my next appointment.”