Truck City Ford

Auto Repair, Tire Dealers
Hours: Truck City Ford in Buda, near Austin, is a highly regarded dealership known for its excellent customer service and wide selection of vehicles. As a Ford President's Award winner, the dealership takes pride in providing a customer-focused experience that aims to make car buying easy and enjoyable. They offer a great range of new Ford trucks, SUVs, and a large selection of used cars and trucks, ensuring customers can find the vehicle of their dreams at a good deal. Customers consistently praise the staff for their honesty, knowledge, and friendliness. Salespeople like Eddie and Charles are described as caring, patient, and not high-pressure, making the process smooth and stress-free. Customers appreciate the extra effort from staff members, including technicians and managers, who go above and beyond to resolve issues and personalize the experience. For example, Randy, the shop foreman, took the time to fix complex problems with a vehicle, and Kevin, the technology specialist, helped customers understand and set up their new trucks. Many reviewers mention the welcoming atmosphere and helpful staff from start to finish, including front desk, sales, finance, parts, and service teams. Customers also value the clear communication about vehicle arrival times and new technology explanations. Overall, Truck City Ford is recognized for its professional, friendly, and family-like environment, making each visit a positive experience whether purchasing a new or used vehicle or seeking service.

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1. Buda, Texas