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October 2023 by James McClintock
Went in to get a DOT inspection they got me in and out. They were Joey the Service Tech/Writer was the best I’ve had and I go into Inspections all across the country. Very professional and spot on GREAT!Thank you Sir Joey and Performance Truck BudaThanks!!
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September 2023 by Mark Chapla
Service department is a money grab... Charged 14 hours for a job that the truck was only in the shop for 6.. I would have let it slide had it actually fixed the problem.. I questioned their diagnosis several times because I didn't think that was the issue but they assured me it was... $4K later, it's still doing the EXACT same thing... Now they want another $10k for another guess!!
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August 2023 by Maxim Florea
Slowest Dealer i have been to, crazy prices for hourly charges for a low knowledge set within the shop. Took them 2 days in the shop to change battery. Great place to just bring your money. Stop only for emergency at worst.
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April 2023 by carlos morales
They never answer the phone bad service.?
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March 2023 by Dustin Helgeson
Service guy didn't know where my truck was. Walked around entire lot. Found it close to shop
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March 2023 by William Andersen
Plenty of workers but takes forever! With only me in the store. It took 25 minutes. And I picked my own parts off the shelf.
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February 2023 by Gary “Pete” Holley
There some good reviews.People are nice, normal service department as other places slow give little info on time and date of release.Leaving driver hanging
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December 2022 by Juan Villares
1 hour calling no one answer been driving for 1 hour when get there it was only 1 customer and 3 people wwho worke there doing nothing
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October 2022 by Ernest Brothers
Yes they got me in for my small job. Replacing batteries. Like all shops they to have back up work.Parts counter was working friendly.Like most shops and lot of other businesses they got the signs up looking for help.They helped me so no complaints.
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August 2022 by Stephen Jones
Nice job, thanks for the hard work. Emergency repair , in and out in 11 hours and part had to be ordered.Update...3 years later and not a hint of trouble.
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June 2022 by P Q
Ramon K. and his team took real good care of me. The tow truck dropped off my truck past midnight early Saturday morning, and by noon of the same day I was back on the road. I'd highly recommend this dealership for any service.PedroHonor Transport
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May 2022 by DB
700 dollars plus tax for a Kenworth t680 headlight assembly!!!! Got the same exact headlight online, shipped to the front door for 174 dollars. This place is scam! Do not go here!
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May 2022 by kingTrip Trucking
Happened a while back, heater wasn’t working. Got my truck back 2 weeks later, charged 2k to fix the heater and “wire repair” 2 days later I call and tell them it doesn’t work if they can look at it right away and say no it has to go back of the line and another 2 week wait. I now take it to capital truck and equipment in temple where they have way better customer service and their mechanics actually know how to diag instead of “wire repairs” that they didn’t show me where it was done at. This is a 2020 w900 with low miles, blows my mind nothing is covered with them.
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April 2022 by Brian Miller
This place hates to answer phones, call at 7 am where there should be less phone traffic and just get hung up on. When they don't hang up on you you wind up waiting sometimes for 30 min to an hour on hold. How in the world do these people get business done?
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April 2022 by Cristóbal Guerra Lozano
Terrible service, a man named Ramon King in charge of customer service, arrogant and nefarious, in a very bad mood and with very bad manners, giving excessive acceleration to my tractor, badly treating the tractor, and telling me that you can take the truck to where you want that he did not care and that if I left him in the deler it would take 1 week, when I said goodbye to him he told me see you in two weeks making fun of the situation. this was due to a problem with the cruise control radar, all this happened while he was watching a baseball game on his cell phone, the worst place in Kenworth deler in the world
