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October 2023 by Soham Majumder
It is with extreme irritation that I am writing this review.The sheer lack of professionalism shown by this dealership forced me to write this review.I had enquired about my car sale price online, and these guys received my information from TrueCar.They called me up and expressed interest to buy my car. I was not interested in a trade-in any I clearly asked if they are interested in reviewing my car, nevertheless.The agent informed me that they still want to look at my car, and requested me to bring it in.I drove in on a work day, waited for about 20 mins for them to review my car and was told that I should expect a quote over phone.Quote never came. Instead, when I enquired further, got a stupid follow up message from them asking whether “I am still due to receive anything else from them” . I replied that I had not got any quote.I was told that they would get me a quote as soon as their manager entered office.Clearly, either their manager never entered office, or they just lack professionalism.It’s understandable if you can’t give a competitive quote, but you need to have decency to communicate with your customer. I am not desperate to go to your dealership to receive a quote. The transaction is for mutual benefit and I expect decent communication.By the way, this was a 2018 Alfa Romeo Stelvio AWD with 46K miles, that I wanted evaluated. Not a random dumpster car. Just putting expectations straight.
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September 2023 by Brenda Dexter
Usually I would never buy a car off the internet but when I walked into Robert's office I knew I was in the right place. No pushy sales person, u go there because they have the car your looking for. Don't underestimate the salesmanship that goes on here though, Robert has the skills and they are effortless. The process is easy, not hours at the dealership, theres no stress, no hussel bustle. What a pleasant experience thanks a lot Robert I hope you and your family have a good rest of the year!! ❤ the car.
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September 2023 by Mukseet Mahmood
It was a horrible experience for me with them. I drove from Baton Rouge, Louisiana to Buda, Texas to buy a car there. Initially, they made a deal that I would go back to Baton Rouge and they would ship the car free. I made ready the insurance and the check from the bank. I waited 4 days. And, after 4 days they said that they were uncomfortable with selling the car. I spent a lot of money and time on my travel.
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August 2023 by Andrew Speer
Best dealer experience of my life. List Price was very competitive so haggling was not necessary. The whole exercise was no nonsense, no last minute upsales or surprises, and I drove out with the car in under two hours. Would very highly recommend.
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July 2023 by Jeremy Schilhab
I recently purchased a vehicle from Driven Auto, it was a good experience. Everything was great from top to bottom.Only negative from my purchase is that I didn’t test out the kicker speakers before purchasing my 1500 Denali. I recently went to show a friend of mine them/use them for the first time and they do not work. Bummed about it, but other than that my experience with driven was wonderful. They are all great people there and listen to your needs.
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May 2023 by Tony Simms
Very good dealership, friendly staff and the best trucks trucks on the market. SUPER CLEAN.
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March 2023 by Angela Long
Here’s the tip … ask for Robert!! , he was an amazing salesman. made my car buying experience so easy and hassleFree. I found the perfect car and he got it delivered to me the same day, which isn’t something that normally happens. Also, I wanted to mention Mason who brought the car to me. He was so sweet, showing me how to know toNavigate the car. And things that I should know when operating the vehicle. Thanks again guys ! I highly recommend
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January 2023 by Megan Schoonmaker
I had the best car buying experience with Driven Auto Sales! They were honest, professional, and easy to work with. Mike & Robert made a normally painful process very smooth and efficient. Definitely will be recommending this business to my friends and family! Top notch!!
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January 2023 by Abdul Hafeez Khan
My experience dealing with Scott and Driven AS was good. was able to schedule test drive the next day and drove out the car in couple hours! I was given enough time to inspect the car in and out and then have a test drive. the car was in excellent condition and drives great. I just had a >500miles trip last week. the guys over there were open to making a deal with me, which not many are doing these days.One suggestion I would like to make for them is to research and learn about your inventory. for example, what's the major differences between German vs Japanese or American make. what any of the upgrade option would mean in a car etc. an honest 'I don't know' or 'Am not sure' response works sometimes, but that could break a deal. also the car I bought had several tiny black dots that were unknown to them. it was a little bothering to me, but not deal breaker. someone told me its the tire color that splashes when the car is run with color still wet.
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November 2022 by Josh Elder
This is a great place to buy a used car from. My salesman Bob was very helpful he’s very knowledgeable he didn’t give me the runaround we got straight to the by point. Fastest vehicle deal I have ever been a part of. They have really good detail people. I bought a used truck and it looked like it came odd the showroom floor! Honest people and I will def buy from them again in the future and I recommend ANYBODY who is looking for a used vehicle to check them out!!
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November 2022 by Alan Johnson
Very good experience overall. The salesman Scott was not pushy at all and was very approachable. He was honest with the work done on the vehicle and allowed a private company to do an inspection. He was willing to work with me on price negotiations which was huge. Definitely recommend this dealership if you are looking for a new car.
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October 2022 by E A
Driven was absolutely top notch from start to finish... and even after the deal was done. I'm not local to Buda, TX but that was no problem at all. Bob was outstanding to work with... great communication, always quick to return calls and texts, and willing to accommodate all of my requests for the vehicle (photos, video, facilitating the pre-purchase inspection, etc.). I was never left hanging or felt like I was being ghosted. Once I'd decided to move forward with the purchase, I dealt with Bob and Mike, who were both fantastic. The couple of times I talked to other folks there, they were always super helpful, friendly and professional.So... the "even after" part. Had a small issue with the truck on the way home, through absolutely NO FAULT of the guys at Driven. I reached out the next day to let them know and, unlike so many other places who only care about you until you drive off the lot, they were quick to respond and offer assistance. They proactively reached out to a local mechanic (in MY area), arranged for me to get the truck right in, and paid to have the issue fixed...something they technically didn't have to do. They're a class act and they went above and beyond to ensure I had a terrific experience. For that reason, I'll continue to give them my business and I highly recommend you give them a chance to earn yours. Cheers!
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October 2022 by Jesse Ibarra
Bob was an awesome sales professional, answered all my questions, gave me the most possible for my trade in and worked hard to get me into my new truck. They also helped deliver my truck half distance which saved me a 10 hr drive to and from. Thanks again Driven Auto Sales and thank you Bob.
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August 2022 by Montie R.
The team of extraordinary people At Driven Auto Sales are amazing! I sent a few friends here even and all of them have been very happy with the experience with the best condition vehicles you could think of and a great selection from top to bottom - great place Keep on keeping on
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August 2022 by Christina Cook
Very friendly and straightforward. I did not feel pressured to buy anything or upgrade anything. The team was great and treated us like family. Best car buying experience I have ever had by far. Will definitely look here again for future purchases.
