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March 2024 by Ray Allen
Went there for an interview the Manager was so pleasant
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February 2024 by Kenneth D.
I am very dissatisfied with the level of service provided by Crestview in Buda. My roof was replaced less than 1 year ago on a Dallas trip with hard rain, my roof started leaking again. When my roof was replaced, I informed them of the exact location of leak. Long story short, I took the rv in for service a few weeks ago. Only for them to tell me I have a leak, coming from my antenna. This was information I provided for the second time less than a year ago. I was told to get that patched up it will cost me around 600.00 dollar due to the labor @ 189.00 per hour. I'm thinking this is an existing issue, that my insurance paid you to fix. Now you tell me you couldn't narrow down where the actual leak was coming from. I told you all from the beginning where it was leaking from. if you replaced the roof, why didn't you check the seal on the metal part of the antenna. If you look at the seal, it's worn, how did you miss that after getting paid between 6,000-7,000 for a new roof. Now you want to charge me for 3 hours of service @ 600.00 for some Dicor. My question is why you would even want to charge me for anything at this point. You failed to seal that area now I'm having the same issue. I was told I could buy it myself and seal it, no worries. At this point I was just outdone with the level of service. Then got home and my lid for my propane cover wasn't placed back on. However, they did order me a new one and I picked it up. It's frustrating dealing with a repair that could've been fixed. I'm also in the market for to purchase a newer RV but not from Crestview buda
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February 2024 by SONIDEROS
Deal with Sara if you want a 5 star experience.
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January 2024 by Scott Karcher
I did not know they filled propane tanks. Fast service and price was average.
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January 2024 by Bert Peters
Very nice and helpful folks. It was a great experience purchasing our first RV.
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December 2023 by Trevor B.
I called to inquire if this store carried a part I needed for a diesel heater. The operator that answered the phone asked how she could direct my call. I said "part and accessories please". She then hung up on me. I called back three more times each times as I figured there must be a misunderstanding. Each time the operator hung up on me immediately. The only words I said were "hi I'm looking for a part or accessory.
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December 2023 by Duran sanchez
I hope to get another RV soon.
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November 2023 by Chelsea Platt
We’ve had numerous issues since we purchased a brand new travel trailer from Crestview back in May. No response when we reached out with questions, the fridge didn’t work after we left for our summer trip so we didn’t get to use it for months, we just found out the fridge had an ammonia leak (safety issue), and the counter top vinyl is already pulling up. Not helpful people once they make the sale.
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November 2023 by Derrick Warren
I called the parts department and asked if they had a certain part for my rv, they checked and said yes, I asked them to hold it for me, and I would come by and pick it up. When I went by, it was the wrong part, and the response from the parts clerk was, " Well, we can't stock everything." Very rude and not professional, I told him I would take my business elsewhere, and he said "ok", the parts manager was setting there and did not step in to help either. so I went across the highway to the Airstream dealership they had the part and were very professional and courteous. They will get my business going forward. I am ready to upgrade as well, so I guess I know who I will not be going to.
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November 2023 by Gay M.
I bought a used 2016 travel trailer from Crestview RV in buda in April 2023. Crestview had not gone through the camper end to end and I found multiple problems with it upon delivery to which they promised to correct these with a scheduled appointment in the future. I've owned this camper for seven months and it's been in their possession for five of those months. Do not. Buy from this company.
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October 2023 by Island Man
We bought an RV here and every aspect went very smoothly! Our salesman Jimmy Conklin spent a lot of time with us going over features of the various models that fit out criteria. The next Monday we decided and ran through financing with another courteous employee whose name I did not remember.The tech, Bobby, then went over every aspect of how everything worked and spent a good three hours with us answering questions and giving his expertise as an RVer himself. He never seemed in a hurry and instilled a sense of an employee that truly likes his job.As if that wasn't enough, you get to spend your first night in your new RV in their RV park adjacent to the sales area to make sure everything works and see if any other questions come up. I mean who does that??After your purchase you get 10% off parts, accessories, and labor charges for any service. We had an issue with one of our roof vents that appeared to leak during a rain storm. They told me to bring it in as it was under warranty. I actually pulled it in on my lunch break and they fixed it and installed roof vent covers for me in less than an hour while I waited! I actually expected to drop it off and pick it up at a later date but their service really surprised me. We are very happy with our experience at Crestview RV and will be a repeat customer in the future.
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October 2023 by Chris C.
We bought an RV here and every aspect went very smoothly! Our salesman Jimmy Conklin spent a lot of time with us going over features of the various models that fit out criteria. The next Monday we decided and ran through financing with another courteous employee whose name I did not remember. The tech, Bobby, then went over every aspect of how everything worked and spent a good three hours with us answering questions and giving his expertise as an RVer himself. He never seemed in a hurry and instilled a sense of an employee that truly likes his job. As if that wasn't enough, you get to spend your first night in your new RV in their RV park adjacent to the sales area to make sure everything works and see if any other questions come up. I mean who does that?? After your purchase you get 10% off parts, accessories, and labor charges for any service. We had an issue with one of our roof vents that appeared to leak during a rain storm. They Clint Caraway, told me to bring it in as it was under warranty. I actually pulled it in on my lunch break and they fixed it and installed roof vent covers for me in less than an hour while I waited! I actually expected to drop it off and pick it up at a later date but their service really surprised me. We are very happy with our experience at Crestview RV and will be a repeat customer in the future.
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September 2023 by M Bruno
I just wanted to share my experience I had with Gabby and Crestview RV in Buda TX. First and foremost, Gabby was stellar in everyway a professional sales consultant could be. She returned my calls very fast and answered all questions plus no pressure sales. The delivery was spot on and when we found a couple of non major issues, Gabby and her manager plus the service department set into action to correct my concerns before we took delivery of our new coach. After taking delivery of our new home a Grand Design Solitude 382WB, we found the frig was not working. I called service and they wanted to send a tech out to get this corrected asap. I found the problem and it was caused by a simple reset needed. I fixed that while I was on the phone with service. My wife and I are extremely happy and satisfied with every aspect of our transaction. Now this is coming from a Sales consultant from a different RV dealer. I sell very close to them and they showed me how it is done the correct way!! Cheers to you all and thank you for under promising and over delivering!!5 STARS from me!!!
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September 2023 by S S
My wife and I were looking for a specific travel trailer that was only at a few dealers. We went to a few other places before stopping into Crestview RV. They didn't just have the better prices, they also had experience and expert knowledge that helped my wife and I make our decision. The on-site 'campground' was a nice testing ground for our new travel trailer and if anything went wrong we were right there to get things figured out quickly. Great service department and staff, I definitely recommend to come here if you are in the market for an RV, Travel trailer, and or Fifth wheel.
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September 2023 by Robert Gomez
We just bought our first Travel Trailer from Crestview. The service was amazing. We came in looking for a used unit with a specific floor plan. They had a couple similar, but nothing really checked all the boxes. A couple weeks later John G called me with something that checked all our boxes. We got a fair price on a really solid unit. They walked us through all the features and procedures with our new unit. The process was incredibly smooth, and the customer service was outstanding. We will definitely be trusting Crestview when we need to buy our next one! I would recommend them to anyone