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March 2024 by Tommy Wassell
This is establishment is a complete scam. My wife started a membership and attempted 4 times to cancel her membership. Somehow we get charged for one membership twice monthly and after 3+ months, we are still getting charged. Could not be more frustrated with how their team handled it, as they continually say there is nothing they can do about it and to contact corporate. Well “corporate” doesn’t respond either. Looking to take next steps with fraudulent charges and consumer protection bureau.
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February 2024 by Rebecca Rusk
I had initially made contact over the phone w/ the Kyle location, I was advised I’d have to make it in be 7pm to begin my 7 day pass. After driving by the Kyle location, I realized that parking could be difficult. I managed to finally make it out to the Buda location to only be advised by a gentleman named Marco that I would have to come during business hours for the 7 day pass. When I explained I was quoted something different, he stated that’s not the case at the Buda location. I advised him that I work in North Austin, and didn’t see how that would work. Perhaps I may have changed my mind on obtaining membership had customer service gone differently. Maybe attempt a little upselling, he could have offered to show me the facility since I was already here.
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February 2024 by William Gilbreath
Firstly - The machines and equipment here are all rusted and feel like they're about to break. The machines are also too close to each other so half the time you're bumping into other people while working out. So my gym experience as a whole hasn't been well.Also they told us before we signed up that they have employees in their gym every weekday from 8am-5:30. I work from home and workout at 9-10am everyday and have never seen an employee unless they were giving someone a tour.Lastly. Cancelling here has been a nightmare. As mentioned before, they have almost never have any employees in the gym, so cancelling in person isn't an option. We called a collective 16 times over 2 weeks on all weekdays and left voicemails each and everytime and never received a call back. We also never received a text back. Also after 22 emails after 3 full weeks we never received an email back. We finally just had our bank block the charges and they finally texted us back.Moral of the story - The gym is a scam. I recommend the gym down the street at the Buda fieldhouse it is CHEAPER CLEANER and BIGGER
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January 2024 by Johnathan King
Seems decent i love anytime fitness as a truck driver it’s great gym however this location can be much cleaner it is pretty dirty mainly the showers and clean the mirrors on the floor
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January 2024 by Eddie Meneses
Went there for appointment and no ones there to let you in.Called, left messages but no response.No respect, no going back to that place.Even the people going in wouldn't allow us in.I would give them no stars. They'll never get my business.
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January 2024 by Rosanne Hatheway
Marco makes it comfortable and Ren is a super great coach/trainer
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December 2023 by lyssa Gutierrez
Went up there Monday the 4th to check out gym no staff was there … this was at noon I even called afterwards to see about signing up not able to get through kept going to an automated message… disappointing. One person working out said trainer was there but she didn’t seem to care a new person was waiting at the door for 10/15 minutes
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December 2023 by Philip Cerney
Do NOT go to this Anytime Fitness location or signup here!!! I did not even sign up at this location but I went here a few times and they now claim my membership and REFUSE to let me cancel. When I finally get ahold of someone who works there (called daily for 2 weeks before someone picked up) they told me that I am “locked” into a contract that I never signed!!This place is a total scam!! Do NOT go here. Go to any other location, NOT HERE!
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December 2023 by Yvonne Greenbauer
Gym is not maintained as it should be very clean. and wipes for machines always available, toliet tissue, soap & hand towels always available!
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October 2023 by Martin Banda
Not sure what everyone else is talking about. This place is great! This gym has just about all the equipment you need for a good workout. What sells it too is the hours. They are open 24 hours a day. Seven days a week. They truly are Anytime fitness. Some people just love to complain about the minutiae and cannot appreciate the convince of location and hours. Plus it is right next to an HEB. I've been to other Anytime fitness and this is one of the better ones. The machines are in working order and there are plenty of them. The space is a bit cramped but that is to be expected from anytime fitness. I can see how a large influx of people could make this place not so good. But I go to the gym at odd hours so it works to my advantage. Great work!
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September 2023 by Corey Stacy
Nice gym! Stopped by while I was passing through Austin.
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July 2023 by Maria R.
0/5 I nervously walk up to the member entrance and nobody directed me to the right entrance, they didn't Anwser their phone eitherI go up to the right one and the members straight up ignored me. Even the ones who walked outside, I think they purposely didn't let me get the doorThey also avoided the door I was at and walked out the other. I feel humiliated, this is the closest gym to this middle of nowhere city.Looks like I'll keep running the parks.
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June 2023 by joey adams
Facilities are nice and have a lot of good equipment. However it is almost impossible to reach anyone during the week. I've been trying to cancel my membership for several months and no one will return a phone call or respond to an email. It's very frustrating.Dropping down to 1 star. I have still not received any contact. I don't live in the city any more, yet I have made 3 separate in person attempts during staffed hours to cancel my contract and no one is ever there. I'm going through my bank to stop transactions, this is ridiculous.
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June 2023 by Victoria R.
The communication is atrocious. My two year contract was over and they still charged me monthly without my knowing. I have called, I have emailed, no reply! They will make it AS HARD AS POSSIBLE for you to cancel. DO NOT JOIN
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May 2023 by Simone Rivers
So sad I’m locked into contract with anytime. I’ve tried to ask nicely to the gym manager, I’ve tried calling no one answers and this place is FILTHY. Ive told them several times in person please send someone to clean. The sad part is, this isn’t the nastiest bathroom, just the only ones I could stomach being in. They charge you 2-3 times a month and add there maintenance fee twice a year which goes straight to their pocket and OBVIOUSLY not to the gym.I used to love this gym when Aaron was the manager, it used to be spotless and there was always someone there. Good luck trying to get in touch with anyone here.I knew better, but this gym is so close to my house I thought I’d give it one more try. I should’ve saved my money. This isn’t worth a dollar spent. It actually always makes me want to cut my workout short because it is sooooooo disgusting in here. Pictures don’t do it justice. If I could give it no stars I WOULD. Avoid this gym like the plague sign up anywhere but here. So sad I’m locked in, DO YOURSELF A FAVOR DONT JOIN.
