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November 2022 by Gerald Briggs
Always great customer service!Monika is simply the best!
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June 2022 by Richard K
I am amazed by the customer service that I received from sherwin williams in Bryan. The staff and manager Jessica has made a customer for life from the prompt excellent service. I cannot say enough good things about this store!! Thank you for taking your time with me to ensure I have a quality paint that will last for years to come!!
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April 2022 by Brandt Vanadore
Sales staff very disappointing. Tried to up sale, didn’t have the primer I needed in stock, promised me it would be in by a given day, bought the paint, then the sales staff proceeded to promise that the primer would “be on the next truck” for weeks delaying my project causing me a lot of issues. It became clear eventually that the sales staff gives priority to contractors and had no intention of providing me what I needed. I eventually got what I needed from Benjamin Moore for half the price and a quality product.Do yourself a favor and use Lowe’s (Valspar is made by the same manufacturer as Sherman Williams). Or Benjamin Moore or even Ace Hardware. All better options with great quality, up to half the price and much better service.
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February 2022 by sergio zeus
Perfect good attention
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June 2021 by Chris Kaitson
Monika Oberts, products specialist, is great. She might be the best customer service person ever. Was in town for a college event and went to the store for paint I couldn’t find in Houston. They had the paint but the national data base was down so she could not get my rate online. She called 3 different department at headquarters to get my pricing codes. Took her 30 minutes. Saved me some money. Go to this store and ask for Monika, you won’t be disappointed. Thank you Monika, you’re the best!!!
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January 2021 by Freefencestain Dot com
Great paint, for quality staining cstxconcrete.com
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December 2020 by Christopher Goin
Very professional, very knowledgeable, patient with my considerable number of questions.
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November 2020 by J Y.
I was struggling to find a color combination for an exterior paint job on a house. I walked into this Sherwin Williams and Ms. Monica was on it. She quickly showed me how to understand the color schemes and showed me the "undertones" of each color and how the compares to my brick etc. She didn't rush me and was just as eager as I was to figure this out. I left with these combinations of colors and there were all so perfect I now can't choose between them - a problem I'm happy to have. I love people who love what they do, so thankful that she was there to help.
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August 2020 by Susie Hill
I love Sherwin Williams, the service, products and knowledge can't be beat!
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July 2020 by Cori Ryan
Staff seems angry and hateful that they have to work here. As a business owner who requires the use of this brand paint I never feel the employees are eager to help, half the time they are wandering around the store and not acknowledging customers waiting at the front of the store to place an order. Just wish the staff would make you feel more welcome when you come in monthly and spend thousands of dollars on paint. The paint itself is great though
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July 2020 by Pearlean Williams
Service was great
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April 2020 by Cindy Blake
Called in order, they mixed it quick and I picked it up in the back without getting close during virus.
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February 2020 by Maria de la Pena Torres
They take a while to serve you but paint is great.
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February 2020 by Brenda Low
Friendly atmosphere
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December 2019 by Mike Bush
Great staff
