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January 2023 by Aly H.
I love my H-E-B. They're always willing to help me out and if they don't have what I'm looking for they always offer an amazing alternative to complete my shopping cart. Amazing team at Bryan 1.
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January 2022 by Robin S.
Till today my main grocery was HEB at 1609 North Texas Ave. in Bryan, TX. On December 30th, I went in and bought lobster claws and snow crab legs. The people I spent New years eve with also bought seafood. We had so much, I froze the claws for another meal. Last night, I decided to take out 3 claws for dinner. They were bad. I still have the receipt so I called up HEB to see if they would replace them. $30. is a lot of money to throw in the trash. Well I was told I should have asked if I could freeze these if I didn't eat them right away. REALLY!!!!!!! So I will now be taking my business to Krogers. Wow, I never expected that from HEB. I usually don't bad mouth anyone on facebook, but this is really bad business.
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January 2019 by Kelly M.
This H-E-B sucks. Definitely the worst H-E-B in town. They cater to the lower income shoppers and those who are using food stamps. This H-E-B is so low class, that they rarely have any Central Market brand options. If you are looking for Central Market brand, a shop at any of the 3 other H-E-Bs in town, but not this one. Instead, this H-E-B has Spanish options of similar foods. This is fine, but I prefer organic and more natural options rather than overly processed foods. I only rarely shop here because it is close to my house, however when I do shop here, the other shoppers are incredibly rude and lack manners. Even in the parking lot, it's hard to park as the shoppers are absent minded and get in your way. Once you get in the car to leave, other cars will stop in the middle of the road to let a passenger in or out. It's really not that hard to pull over a car or a cart, but to these people they don't even notice the other shoppers around them trying to get by. I hate shopping here, but I still stop in every now and then as it's close for the necessities.
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December 2017 by Fran B.
Just had a bad experience checking out through one of the express lanes. Observed checker slamming my items around while bagging. Asked her to stop. Especially with the bananas. 2 glass jars cracking together, throwing my apples on top of my bananas in the bag. Adriana did not treat the (black) man ahead of me this way. I'm white. You can draw your own conclusions.
