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January 2024 by Kenzie Baucum
I had a great experience at College Station Hyundai! Jacob, Kenny, and Jeromy were all so helpful in finding the perfect car for me. Highly recommend!
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January 2024 by Jessica Living
I've purchased a handful of vehicles throughout my life, and each time I have felt stressed and felt like I got taken advantage of after leaving the dealership. College Station Hyundai was different. From the moment I stepped on their lot, to the moment I left with a brand-new car, I have to say was the best experience. John Gaston was our sales guy and he was the most professional, knowledgeable, and genuinely kind person. He was warm and welcoming and tried his very best to get us a great deal and he did just that. We had great conversations and laughed a lot. I learned that Hyundai's are great vehicles and because of my experience at College Station Hyundai, I will most definitely purchase my next vehicle from here. On a personal note...the car I purchased was for my daughter. We traded my late son's car in for it. Mr. Gaston asked if I would like to keep the plates to his car. That was so nice of him and I am forever grateful! Thank you John and thank you College Station Hyundai for giving me the best experience in purchasing a new vehicle.
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January 2024 by Chuck & Lexie Pate
From the moment we reached out online to the moment we took delivery of our new Palisade, we were treated as VIP's by the entire staff. We worked specifically with Justin Poirier and he was fantastic; he was extremely knowledgeable about every aspect of the car and walked us though the entire process with nothing short of excellent customer service. We would, without a doubt, work with him and College Station Hyundai again! Merry Christmas to me!!
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January 2024 by cyenthia willis
This is our second time buying from Hyundai College Station. Both Logan, sales representative and the financing officer was very nice. Logan was very helpful in helping us narrow down what type of vehicle would best meet our needs. We are happy with our new Santa Fe and the payments.
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January 2024 by Hunter Lapp
Jared made being at the dealership for six hours enjoyable. I left super happy and as a first time car owner. 10/10 recommend CS Hyundai as I have now leased and bought from them on two separate occasions!
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January 2024 by Fahad Qureshi
I had a fantastic experience at this Hyundia dealership! The sales person, Justin Poirier was friendly, knowledgeable, and went above and beyond to make sure I found the right car for my needs. The leasing process was smooth and easy, and I never felt pressured to make a decision. Will do business in future as well as recommend others when ask where did I purchase my vehicle. Thank you Hyundia and I am loving my new car ?.
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December 2023 by Ann T.
Worst used car buying experience ever from this Dealer Rated D+ with the Better Business Bureau We were told the vehicle was checked out by the service Dept. and serviced, everything was in working order ready to go. Promised 2 chips in the windshield would be fixed. After purchase but before driving off the lot we discovered the DVD didn't work. Sales staff turned Rude and Unprofessional. Sales Manager sat in his glass walled office not busy snacking on cookies or something and refused to come talk to us after the Salesman asked him 3 times. One Manager saw the commotion came over and his response was "We didn't have to tell you!" and "Most dealers wouldn't pay to fix it!" We finally got help from an Assistant Manager and he did some checking finding out from Service Dept. parts were on order to fix it. It was known the DVD didn't work and they didn't tell us. He gave us a "We Owe" slip to bring vehicle back for repair. We brought it back when parts came in (wrong parts, had to reorder the right parts) and that's when we were told vehicle had not been serviced. The Glass Tech inspected the windshield and said it was not repairable and needed to be replaced. So another 1 1/2 hour drive a few weeks later got the DVD fixed. The promise to fix the windshield was a LIE.......... They post a Great price online then when you get there tell you that $1,997 has been added for APEX GPS theft tracking and $399 for windshield protection. Don't fall for this, it's not worth it and I will walk out of a Dealership if I ever encounter a SCAM like that again. I learned the hard way. Lastly, my wife and I both told them and made it very clear that I was Pre-qualified at Capital One Auto and was financing with Capital One Auto. I gave them the Pre-qualification Letter and told them that's who I am using. Much to my surprised I discovered a few days later the Finance Manager, who is also the Sales Manager who refused to talk to us about the DVD Player issue went Rogue and sent to multiple Banks resulting in several needless "Hard Pulls" on my Credit Report. He told the Banks and Credit Agencies who investigated this that "He didn't know about my Pre-qualification and desire to use Capital One." That's A FLAT OUT LIE!!! I suggest if you get your own financing that you get them to sign a document that you are requesting NO other Financing to be sought before you even sit down to negotiate. We are requesting the Windshield replaced, Refund of $399 charge for Windshield Coating applied to glass that needed replaced. Letters sent to Banks stating the extra Financing Inquiries were made by mistake and should removed from my Credit Report. A letter explaining these issues was sent to General Manager by Registered Mail on August 21 and another sent Registered Mail Sept. 14, with neither one getting a reply from the Dealership. I wouldn't recommend this Dealer to anyone. Go to one that stands behind the vehicles they sell. It's no surprise this Dealer has a D+ Rating with the Better Business Bureau
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December 2023 by Brad T.
Worst car buying experience ever. Rude, Dishonest, Unprofessional Sales Team. We were told the vehicle was checked out in the service Dept. and serviced, everything was in working order ready to go and promised 2 chips in the windshield would be fixed. After purchase but before driving off the lot we discovered the DVD didn't work. Sales staff turned Rude and Unprofessional. Sales Manager sat in his glass walled office not busy snacking on cookies or something and refused to come talk to us after the Salesman asked him 3 times. One Manager saw the commotion came over and his response was "We didn't have to tell you!" and "Most dealers wouldn't pay to fix it!" We finally got help from an Assistant Manager and he did some checking finding out from Service Dept. parts were on order to fix it. It was known and they didn't tell us. He gave us a "We Owe" slip to bring vehicle back for repair. We brought it back when parts came in (wrong parts, had to reorder the right parts) and that's when we were told vehicle had not been serviced. The Glass Tech inspected the windshield and said it was not repairable and needed to be replaced. So another 1 1/2 hour drive a few weeks later got the DVD fixed. The promise to fix the windshield was a LIE.......... They also inflate the Online Price by $2,400 with non-negotiable APEX and Windshield Protection...DO NOT FALL FOR THIS SCAM like I did. I see why they have a D+ Rating from Better Business Bureau
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November 2023 by ken t
11/24/23 bait and switch pricing Stock # nh113618 internet price of *****. Dealer salesman added 2k to the internet price, ******* to certify the vehicle, strongly stated it should be financed, came out to a total of ******** They want you to finance so they can get the finance fee upfront. States you can pay off at any time.They do not tell you on the website that they will charge you to certify the vehicle.Why they add 2k to the sales price advertised on the internet, I don't know.Will not sell the vehicle to you for cash price!********* was the salesman, ***** is the internet scheduler.
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November 2023 by Melva Terrell
College Station Hyundai made my day by listening to what & I wanted & NO pressure whatsoever from anyone. BEST experience ever!!! I very rarely give a 10 for BEST anything & everything but this Hyundai dealership went over & beyond their call of duty & it was very pleasant from the time we arrived until the papers were signed. I will definitely share my positive experience about yesterday. Cannot praise them enough!!Happy Customer,Melva Terrell
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November 2023 by Jennifer Getsee
Justin Poirier found the exact car I needed and took care of everything to get me in and out fast! It was a great experience! I will definitely be back for my next vehicle!
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October 2023 by Diamond “DiimesBby” Johnson
Jacob was phenomenal he went above and beyond, I came in to check out my dream truck and drove off with it. He helped me with financing and took the time to show me different models to assure I went home with the truck I really wanted. He also stayed 2 hrs after the dealership closed to assure I drove off with my truck that day! If you’re going to Hyundai is college station ASK FOR JACOB!!
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October 2023 by Heather Gilbert
It was a very comfortable experience. No pressure and super informative and friendly. Justin Poirier was the sales person helping me, and he was amazing. I would recommend him to friends and family for sure. And.... I LOVE my Palisade!!!
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September 2023 by Nikki Rollo
My husband and I had the pleasure of working with Logan Purvis at College Station Hyundai, and we couldn't be happier with our car-buying experience.From the moment we walked into the dealership, Logan greeted us with a warm and friendly smile. He was knowledgeable and took the time to understand our needs and preferences. Logan's patience and professionalism made the entire process a breeze.Logan and also Tyler Deleon went above and beyond to ensure we got the best possible deal. He worked with his team to find us a financing option that fit our budget perfectly. We left the dealership excited about our new Hyundai.In summary, Logan Purvis at College Station Hyundai provided us with a top-notch car-buying experience. If you're in the market for a Hyundai or any other vehicle, I highly recommend reaching out to Logan. His dedication to customer satisfaction are truly commendable.Thank you, Logan, for making our car-buying journey a memorable and enjoyable one. We're thrilled with our new car!
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September 2023 by Diana Bermudez
I came in tired, burned out from other car dealerships experiences, Jared did an awesome job not just selling, but he calmed me down. I didn't expect to leave there with a car, much less a new one. With patience and personality he sold me a car. And he made me feel like I did great.