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September 2024 by Bailey Bernard
BMW of college station took such great care of my bmw and me! Especially for my first servicing with a bmw!☺️
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September 2024 by Ambethy West
Jason and Robert in service are the best in the business!
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September 2024 by Carrie
Can’t say enough about the excellent service I received from Jason Patek at the college station BMW dealership! I had a horrible experience with Tyler BMW so I switched to this location and couldn’t be more pleased. Will buy another vehicle from THEM!!
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September 2024 by Diane
I always receive A+ service from this dealership when it comes to servicing my car
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September 2024 by Ziad Takkouch
Very dependable and excellent service
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September 2024 by Nikolay Balov
I have always had great experience at BMW College Station. Special thanks to Mike for being prompt and helpful.
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September 2024 by Wesley Murrell
Great service as always! Highly recommend them for any services!
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September 2024 by Kindra Gentges
Jason was my advisor. He was very kind, accommodating and professional. I love the kid play area they offer- made it easier with my little one while we waited. Will be returning!
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September 2024 by Fly high Butterfly
Every time I bring my car here for service, I’m always informed of something new that’s wrong with the car. Keep in mind, I purchased the car (new) in 2020. In June, I brought the car in for service check (the car said 4 year maintenance check). Dropped my car off and waited to be called when the check was complete. Once there to get my car, I literally start the car (still in the garage) and it throws a message saying “left turn signal malfunction”. I’m baffled. There was never an issue or message prior to me dropping it off. I walk back inside and tell the rep that it’s throwing an error. He said when he drove the car from the back, there wasn’t an error. It’s crazy how that happens. So I ask him, what did you guys do to my car? He says “it’s just ware and tare” and the part “melted”. So of course my next question is “how much is it to fix this random melting”? He quotes me $550. I made the statement that it didn’t seem right considering it wasn’t an issue until I picked the car up. I legit hadn’t even pulled out of their garage when the message popped up.
Fast forward to today, Sept 3rd. My car hesitates to start. I take the car in to see if my battery is failing. It is, cool. However the technician tells me that now all of a sudden, my motor mount has “melted” and it’s $1200. And of course, all this “melting” is not covered in a warranty.
When I called the dealership in Houston, the rep told me that the small town dealerships have reports of unusual problems due to “low sales” and it’s a way of getting revenue. Shady business. WOMEN BEWARE!
I honestly believe the service department is not being honest or causing issues. It doesn’t make sense that a 2020 vehicle has an issue melting wires and pipes. If I even consider another BMW, it won’t be from this place.
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September 2024 by Adrianna DiSilvestro
I recently purchased a used car from Jeff Burnell at BMW of College Station. A wonderful experience from start to finish! If you are looking for a straightforward honest car buying experience - you need to go see Mr. Burnell! While negotiating every offer was itemized and included taxes and tags so you knew there were no hidden fees or charges (unlike some other dealerships in town). The entire process was incredibly fair and comfortable. Mr. Burnell listened and valued all of my concerns during the buying process. I left with a car I love, and Mr. Burnell left with a customer for life! Do yourself a favor and go see Mr. Burnell at BMW of College Station!
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September 2024 by Michael D Laughlin
Pleased with the service repairs on our car.
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September 2024 by Ricardo Gutierrez
Excellent service, very friendly staff, highly recommended. I drove 1 hour to this place and I would do it again.
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August 2024 by Chris Waller
Top-notch service department! Jason always takes care of me.
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August 2024 by David Moore
They replaced a small recalled part. Loaner car ready. Very friendly and professional. Car ready next day.
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August 2024 by David Nutt
Great service and excellent staff.
