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May 2023 by C W
Sometimes at the Motor Bank, the Tellers will greet you but most of the time I wonder if they speak.
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July 2022 by James Brown
They are a good bank to do Business with
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March 2021 by enrique guzman
Not helpful, if you trying to get a loan better have collateral no more then 5 years old ( the time it takes to pay off a vehicle title or boat) and at least a 700 credit score, I know my titles where older and credit score was just under 600 and finished bankruptcy #11 I paid my dues and took my classes, I took the steping stones to get better, with the minimal loan of $3500.00 theses people shot me down, I worked hard for theses things just needed that push to put me in a better place, covid19 was no joke it hurt alot of people including myself, ive been a native here in Bryan TX all my life and been working since I was 15 years old, im,37 years old now and was looking,for a little push to make my credit score look better and get rid of the small debt I have, thanks alot BB&T for turning down a person thats only pushing,to get better.God bless to all and hope if you are trying to do better for you and your family you do not get turned down also.
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December 2020 by James Mitchell
Roberto is the most unprofessional, rudest person in customer service I've ever encountered
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June 2020 by lasfloresdeed
Only the drive-through lines are open and the lines are ridiculously long. Waited about 25 minutes for a teller. It's time to open the lobby with safety protocols and distancing.
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September 2019 by Stephany Martinez
Went in to open my account and was greeted immediately. The process was quick and by far this is the best bank I've had and that's comparing it to Chase and Wells Fargo.
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August 2019 by Rafael Pena
Horrible customer service, went in to open a new account four months ago with a promotional offer and never recived the promotion. Called numerous times asked to speak with the manager was told he was busy and that he would call me back. Not only did I never receive a call back but they told me there was nothing they could do. I will closing my account in the morning. Don't do buisness here go to another bank.
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May 2019 by Cuddy D
Really great bank and professional staff
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February 2018 by Alexander Rubio
No coffee
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February 2017 by Jorge Lopez
There was 5 to 7 employees and only one on the opening accounts side and 1 on the service line the other ones were just giggling and talking I was there for over 40 minutes just waiting in the lobby to open an account come on man step your game up
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September 2014 by Elizabeth Acosta
Went in one day needed to activate my card and they didn't activate it and gave me my moms information on her account like why would I need her info just because were under the same account I didn't want that I just wanted my card activated.