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May 2022 by Jessica Hardin
Do NOT use this company!! They are scamming customers! They told their client (a single mother and immigrant) that she had to pay $220 for them to do her taxes, and then she was told that there is $390 deducted from her return, that is a "bank processing fee." The client contacted her bank to confirm that there was such a fee. The bank, of course, said there is no fee. When the client called A Rapid Income Tax back to question it, the receptionist informed her that her boss (the owner of the estabilishment) is taking $390 as a fee since they are acting like a bank, and he is charging her "interest." Furthermore, when the client contested, the receptionist said, "well you already agreed to it." When the client said that she had agreed when they told her that HER bank was charging her the money, because she was confident that she could call and deal with her bank. When she indicated that she was knowling misled and her consent was therefore invalid, the receptionist became angry and demanded "Well, what do you want me to do about it!?" The client is calling the IRS to report the fraud, but please please please avoid using this place!
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May 2021 by Noemi Turrubiartes
Very unprofessional when i trying to ask something they pissed out and start yelling at me plus they hanged out phone on me and she was the supervisor what a unprofessional lady they are getting pay for it they don’t do my paperwork for free and then I asked for her boss number to report her and she was like I can tell my boss how tired I am of answering calls from people with the same complaints... then look for another job woman
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April 2021 by Theresa Lawson
Granted they get your taxes done rapidly, but they don't provide you a break down of what they charge you for.
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February 2021 by Nae Whit
Well for one they didn’t explain everything upfront about direct deposit! That u had to pay so much just to get ur refund quick. Also tried to charge 60 to cash my check. When heb cashes checks for $3
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March 2020 by Santos Soliz
Mr. James Winn and his crew are amazing, helpful, trust worthy. I would really recommend Rapid Income Tax Service
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February 2020 by Chris Martinez
I recommend A rapid income tax to anybody that hasnt filed there taxes or is just looking for a new place to file. The lady's that work there are very nice and friendly and have years of experience!
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February 2020 by I & D
I really recommend this place they always on point & friendly, they acknowledge you and they always smile when you walk in very helpful !
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February 2020 by Benxx
Have been going here for years after being referred by several friends and family. Jennifer has done my taxes while I’ve worked at several jobs that rendered W2 forms or more complex forms rendered by Uber and Uber Eats. Jennifer has also been successful in submitting my 1098 while I was in school and forms for stocks that I definitely know nothing about as well as healthcare forms. Whatever I’ve needed, the ladies here have always been willing to help me to the best of their ability and if for whatever reason they were unsure, they’d always call the IRS themselves to be safe. While they normally don’t take too long, it’d probably be best to not go when you’re in a rush. They have convenient hours, staying open late during the week as well as Saturday. Taxes can be scary and I’m so glad I can rely on them. Highly recommend!
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January 2020 by Jasmine Benitez
Very nice people, Great service. I Recommend them to get your taxes done
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January 2020 by Shared with: Public
great service very,helpful nice and make everything easier for me
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February 2019 by Lapegna Delpipi
I went in to have them prepare my tax return. The lady was nice but never gave me the confidence that she knew what she was doing very well. Their office doesn't know Uber tax policies and the lady did not know about a couple of other forms that could apply to my taxes. When I questioned her level of expertise and expressed the little confidence I had that they would do this right, the supervisor stepped in, got frustrated and escalated the situation. Then the owner came, did the same thing, escalated the situation even more and asked me to leave. Very rude and unprofessional. I wasted an hour and a half there (the owner had told me on the phone that it would take 30 mins) but I'm glad that I didn't let them screw up my tax return. You don't play with people's money like that.
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December 2017 by Blue Jay BJ
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