-
February 2024 by Nevets Stenson
Don't come on a Saturday unless you want to wait 30 mins behind a bunch of 70 year olds
-
January 2024 by Reynaldo P.
Every time I come to the commercial lane they take about 30 minutes with one car in front of me only one teller in the drive-through sucks.
-
November 2023 by Pat Texoma
Worst place for a notary I have ever tried to use. Wasted an hour of my time making an appointment and then they won’t notarize a formfor my retirement. Note i even have accounts with them. Went to ISM and was done in 10 minutes with no hassles.
-
November 2023 by Mark Gonzalez
This bank never answers any calls it seems to me they arnt doing their job correctly
-
July 2023 by Wasif Mir
0 star for this location. The employees is rude and he is keep asking stupid questions and the manager she also need training how to talk with customers spend 2 hours and walk out without opening the business account. Very dissatisfied with this location.
-
May 2023 by ernesto Pena
No sense of urgency, understaffed at the drive-thru lanes
-
February 2023 by I Gonzalez
The same guy that runs this location is the sibling that stole from me and many others in the Boca Chica; Wells Fargo Bank location. I'm going to stay from this location like the plague. Like Harlingen's Steven Rayna. No,Thank you! The "district manager" should be ashamed to has people here. Horrible! if don't believe it! Google it! Brownsville Herald!
-
December 2022 by Donald Lowry
Google why do I need to add a STAR when this location doesn't shine?! What a complete disappointment! Where is the Assistant Manager Mr. Guillen or the gentleman that loves the Miami Dolphins Football team? They always helped my father? Wells Fargo left overs, Team C is here, what a complete shame! Never a Branch Manager around, always out to busy for people. Wells Fargo shareholders should be concerned about this location, reputation is everything.
-
October 2022 by MARIE E
Management is rude, non customers oriented, stale & inexperienced.? ?If you want to get spoken from management with sarcasm & with Spanish indirects in front of minions this is the place to go. I'll be looking around for a new bank. ??The lackluster of Wells Fargo reputation in Brownsville is NOT here!?☹️?? ?TOXIC!!?
-
September 2022 by Leviathan Asmodeus
WELLS FARGO only rolls out the red carpet, when you're a "NEW CUSTOMER". BANKER? sells you everything so robotic & scripted. CHECKING, SAVINGS, CREDIT CARDS, LOANS, HOME EQUITY, INSURANCE, A SECOND CHECKING ACCOUNT with extra hidden fees etc...?? Then you ask the management and the BRANCH PRESIDENT never comes over to the inexperienced bankers cubicle, doesn't return phone calls, always in meetings, second lunch, or an emergency. Excuses! Excuses! But the MANLET ?? induroduces himself when I was a new customer. So unprofessional! Don't get me started with he's dress codes.?? Support any other financial institutions expect this one!?
-
August 2022 by Emeraude Gigi
Management is rude, non customers oriented, stale & inexperienced.? ?If you want to get spoken from management with sarcasm & with Spanish indirects in front of minions this is the place to go. I'll be looking around for a new bank. ??The lackluster of Wells Fargo reputation in Brownsville is NOT here!?☹️?? ?TOXIC!!?
-
March 2022 by Juanita S
ATM did not dispense the money from my account. Received a receipt saying the cash was withdrawn even though it gave no cash at all. Now wells fargo have to wait 10 days to see if they pay out the amount the ATM took. The ATM is always broken get it fixed.
-
December 2021 by Rebecca
I have been trying to speak to someone at the Brownsville branch now for days, get a voicemail, leave messages, still waiting on a call back. Bank telephone number, rings and rings and once again an automated voice comes and that no one can take the call. This is ABSOLUTEY UNACCEPTABLE. (had to click on 1 star and less not an option)
-
November 2021 by Liney Quintero
I was trying to deposit my checks and all of a sudden the ATM gave me my card back and didn’t return my checks. I just got paid ?
-
October 2021 by Josie Hinojosa
Either there's only one person handling an 8 lane drive thru or the staff is completely incompetent of doing their job efficiently. Next time I'll go to the Wells Fargo located on Boca Chica Blvd. Been in this line, with 2 vehicles ahead of me for over 30 minutes. Might as well start a tail gate party. Should've brought the Ole Smokey and some carne! Ay Dios mio ??♀️
