-
February 2024 by Logan H.
Hm, yah. Staff not very knowledgeable. OK, the weights aren't being put up which isn't a staff problem, however, the fact that Who ever set up the weight racks didn't set them up in chronological order and that makes me mad. This dude at the front desk told me I could look at the door if I wanted to know what time they open/close. Other ppl at the gym, spend more time taking selfies then working out, but that's not on trufit. I just wish they'd clean more often and have staff that didn't smoke weed. Other then that 6/10
-
January 2024 by Paul L.
After several months where you can't hear the trainer because the music is so loud , and the sauna is dirty and smelly, and the other people there take over equipment you're in the process of using, I'm glad to be out of there. So I went to resign and they said their policy is to charge me for another 30 days. They said, "You can keep using the gym for the next 30 days" . Well why would I quit if I wanted to do that. They said it was their policy. Unless you have no alternatives don't go there.
-
November 2023 by Emmanuel B.
It's a great gym but staff never really racks up weights or enforce anything.... they went from one main gym to 3 different ones lol like what!!! You don't have enough weights to support all 3... who's running this place. Back to the staff they are ALWAYS ON THEIR PHONES.
-
November 2023 by Juan J.
While Tru Fit has a large variety of equipment, most of it is either frequently out of commission, in poor condition, or probably lost in a place that it shouldn't be which will end up turning your workout into a scavenger hunt. I have found dumbbells in the men's bathroom and sauna on multiple occasions. The general culture here is subpar and there is no enforcement of rules either. It is extremely common for you to find someone vaping in the middle of the gym. Furthermore, it is not worth getting a plan above the basic package as the HIIT room is unavailable for the most of the day and only available at extremely inconvenient and short hours. Additionally, there is almost never any paper towels or disinfectant available so everything is always dirty. Honestly one of the worst gyms in Brownsville.
-
November 2023 by Viviana Espinoza
Amazing customer service from Diana. She made the membership process quick and easy!!
-
October 2023 by Kenner
Diana was very helpful in teaching us about membership options and getting us through the sign up process! Great staff!
-
October 2023 by Jose Infante Jr
Gracias a Diana por su alluda. The registration process was speedy. Was very thorough with explaining everything and with the tour. Looking forward to the gains and good times with Tru Fit
-
September 2023 by Gooma
Diana was very helpful in teaching us about membership options and getting us through the sign up process! Great staff!
-
September 2023 by Omar “Sigala” Sigala
Patty’s cycling class is fantastic!! She is very knowledgeable about fitness and a great motivator. I highly recommend all her classes and TruFit gym in general—incredible experience with excellent results.
-
August 2023 by Derek A.
They never have the correct weights in the assigned spot. I'm here on a Sunday past the opening hour and there's nobody here. This is ridiculous.
-
August 2023 by Amanda L.
I have never had such a horrible experience with employees and management at a gym like I have with the Trufit Sunrise Mall Location. I know this is not the location but I am so upset with the carelessness and inconsideration Daniel and his team has had at his location that I assume this is the norm with all Trufits. Save your money, they are not worth it.
-
August 2023 by Angel Villanueva
Diana was awesome at helping me with all of my questions and getting me signed up! Definitely recommend this gym
-
August 2023 by Jesus Rivera
Best gym experience ever. Newest Gym equipment and best staff. Would really recommend to anyone trying the gym for the first time or veteran lifters.
-
August 2023 by KRISDURANT
Worst experience! Never received my training sessions and got charged to my account when I had cancelled the services! Be on the look out for extra charges and they don't refund you nothing.
-
July 2023 by Krystal
The front desk staff here is really great (except the personal trainers, since they are way too pushy & salesy).Also, the people here kind of suck because you walk in and there’s just weights left everywhere. Almost nothing is in its place.Overall I like it here because it’s big & spacious, but organization sucks and personal trainers will literally text you at 10 pm trying to make a sale, & call like 3x a week.
