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February 2024 by An Co
I been a clients of T mobile for 13 years. i have stop by this store in the last two years several times always great costumer service until LAST MONTH!!! Probably this store is under new owner or management which sucks !!! Lack of customer service , store was empty and two persons before me and i had to wait 1 hour to resolve my issue with my phone. Never going back to This TMOBILE STORE.
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August 2023 by Frank Varela
Delia is always excellent!They always explain everything!
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July 2023 by Luz Guillen
I finally got a T-Mobile Tuesday Tote deal thanks to Delia at the Southmost Rd in Brownsville Tx
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May 2023 by Santos Aguilar
Nelly did an amazing job helping me transfer from Metro and was very patient with helping me transfer everything to my new phone.
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May 2023 by Carmen Salinas
Really good customer help. Only store you should stop by.
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May 2023 by Kevin Gonzalez
Very unprofessional and rude couldn't even help me out a Bit , with some few questions I had ?, Don’t come Here
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April 2023 by Daniel Aleman
Wish cell phone companies had real instant saving and trade in. No cell phone should be locked to a carrier!! Possession should rule ownership. They burn your credit and you're left with an unuseful.
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March 2023 by Ramiro Garcia
Great customer service. Delia always patiently answers all of my questions.
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March 2023 by Ernest Delgado
All of my family usually goes to this store, if you’re familiar with the area you’ll know it is probably the nearest location without having to drive into the city limits. Do not go to this location at all, make the drive to a different location. These employees including the store manager, are super unprofessional. Do not expect to get help with them. If it does not benefit them money wise they will treat you badly and send you to customer service. The supposed “manager” Delia (which is what she told me her name was) was very rude and hangs up the phone if she no longer feels like talking to you. In my opinion, in this profession you come across a lot of disagreements with customer but the amount of disrespect that everyone receives at this location is unacceptable. This is store is definitely not being led by a professional or in general a person with morals.
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March 2023 by Zonia Gonzalez
Vandella did a great job transferring my stuff from my old phone to a new one. She was very patient with helping me out.
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March 2023 by Viridiana Dimas
Loved coming here to open my account. Nelly did a great job of telling me everything I needed to know about what my plan includes and what to expect on my bill and even hooked me up with amazing promotions that saved me a lot of money!
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October 2022 by PackAddict Legend
Visited the T-Mobile store in Southmost last week to switch over from another carrier and Jessica helped me out. She did an awesome job porting in my 4 lines with no problem. Today I went in for T-Mobile's Home Internet and was helped out by Maria. She did an amazing job making sure I had coverage in my area. Whole transaction took but only a few minutes.
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September 2022 by Carlos Fernandez
Vandella/"I have been with T-Mobile for over 21-yearsThe purpose of my correspondence is for you to give the upper lady representative a high rating, as far as customer service, is concerned."
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September 2022 by Jose Trevino
Great customer service and friendly staff
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August 2022 by America Avila
good promotions excellent customer service
