Pawn Shops in Brownsville, TX

“Great experience over all !
I had gone by to look for a particular jewelry but unfortunately they did not have it at the time. The salesman J.C. Cervantes, took the time and gave me a courtesy call once he had what I was looking for. I went, I bought it and left happy. Such a smooth transaction.”

“Always have amazing service.Norma is very knowledgeable and really helpful every time I stop by. She always goes the extra mile and calls other stores to ask if they have the item I'm looking for.”

“Great customer service!! Joey the manager is the best of the best. Went in to buy 2 AC Units and he tried them out on the spot. Thank you Joey!!! Very Pleased with my purchase.”

“HIGHLY RECOMMEND this location, a must go to spot for any pawns you need to do or items that you need to sell. Exceptional offers, for your valuables , let alone the incredible customer's service Mrs Nidia provided is one of a kind. Always kind, polite, attentive, awesome and professional. This is your to go spot. Upmost customer service they indeed provided. All the team is freaking awesome. When you stop by ask for Mrs. Nidia”

“Very helpful and well approachable, they went above and beyond to help. My favorite ezpawn of all time. Also with your pawns you get rewards points and with does points I got a free purse, awesome!!!!!! Please don’t remove the rewards points.”

“Some great people work here always willing to help and take care of your needs I had got locked up with my 4000 chain they let me girl extended it until I got out”

“As a fellow pawnshop owner, it's rare that I feel compelled to leave a review for a competitor, but after my experience at Cash America Pawn on Central Boulevard in Brownsville, Texas, I am more than happy to. The exemplary service provided by their employee, Evelyn, demands acknowledgment.Evelyn is an exceptional individual; her outstanding performance as an employee goes beyond expectations. She embodies the type of staff member every business owner dreams of hiring: helpful, understanding, and genuinely caring. It's clear she prioritizes the needs and concerns of her customers above all else.During my visit, her ability to listen actively and empathize with customers was readily apparent, making her an invaluable part of the Cash America team. She handled my inquiries with a depth of knowledge and integrity that was refreshing. When faced with questions about an item she was less familiar with, she didn't pretend to have all the answers. Instead, she showed admirable honesty and an eagerness to assist in finding the information I needed.My previous encounters at this location were lackluster at best, but Evelyn's professionalism has entirely shifted my perception of this pawnshop. Her exceptional customer service has not only won her my respect but also my recommendation.To those in Brownsville or the surrounding areas looking for a reliable pawnshop – look no further. Based on Evelyn's service alone, Cash America Pawn should be your go-to destination. I commend the management for cultivating such a supportive and customer-oriented environment, and I thank Evelyn for providing an experience that any business would be proud to offer.In addition to my previous praise for Evelyn's service, I feel it's important to address a concurrent matter regarding online reviews of our industry peers. I have noticed the comment below mine that seems at odds with the stellar experience I've shared. While everyone is entitled to their own opinion, and I respect that right wholeheartedly, I must express my disagreement from a seasoned business owner's standpoint.In the dynamic world of business, especially within the competetive realm of pawnshop operations, I am aware that not all tactics used to gain an edge are forthright. Some resort to underhanded methods, such as sabotage through deceptive reviews. By planting negative reviews or having a third party do so, an unscrupulous individual can tarnish the reputation of a competitor deceitfully.I am not making direct accusations nor am I discrediting the person behind the comment in question. However, based on my comprehensive knowledge and experiences within this field, I recognize the pattern of such behavior—it raises a red flag for me and comes across as highly suspicious. It's unfortunate when this occurs because it can mislead consumers and unjustly harm businesses that work hard to maintain a high standard of service, such as what I witnessed at Cash America Pawn.It is crucial for anyone reading reviews to approach them with a discerning eye. Consistency across multiple customer experiences is a better indicator of a business's true character than any isolated review, positive or negative. That said, diligent consumers should always consider doing additional research or visiting the business in person to form their own unbiased opinions.By sharing these thoughts, my aim is to illuminate a darker side of the review system that can, at times, be manipulated. Transparency and honesty should be the cornerstone of any review process to ensure consumers have access to genuine representations of a business's quality.”

“Love this pawnshop, customer service is always the best and the staff is always super friendly. 10/10 I always recommend friends & family to check this pawnshop out before any other one.”

“I walked in.
To cash America on security dr and was greeted by the assistant manager Marcos my experience with him was great. He made me feel very comfortable. He was also happy and ready to help with the smile on his face.
And was also very professional. I highly recommend. Cash A.
Merica on security.
And ask for the assistant manager marcos for great experience”

“Everytime I come here everyone is very helpfull and nice customer service. Especially Nallely and Blanca their super awesome and cool! Totally recommend this store.”

“⭐️⭐️⭐️⭐️⭐️

I had the pleasure of being assisted by Marco at First Cash Pawn, and I must say, the experience was exceptional. Marco's customer service is nothing short of outstanding. He was incredibly kind, courteous, and went above and beyond to ensure that I understood everything about the items and their prices. He patiently took the time to explain all the details, answering all my questions thoroughly, and made sure I left the store happy and satisfied. It's rare to find someone who genuinely cares about their customers' experience, but Marco does just that. I highly recommend visiting First Cash Pawn —you won't be disappointed!”

“James is excellent on what he does he closed a deal for me and I went home happy he negotiated the price not just stuck to what it says and I ain't going to lie he sold me benefits of the item, I would gladly return to this store for his great customer service!!!”

“My experience at First Pawn has been amazing. Any is her name. She has helped me so much through being so professional, knowledgeable, but most importantly, very kind. She walked me through the best way 2 make payments, n helped me so much. I commend her 4 her work ethic, her expertise n who she is as a person. Customer service is a difficult job in itself, n she excels at it. God bless her. Now, it's time she gets a raise n a pizza party!!!Thank u, Any. U went out of ur way 2 b a compassionate, kind woman n I am grateful 4 u.”

“Outstanding customer service I defenitly loved it here very negotiable great discounts thanks to Juan for such great service even better following their facebook page to see daily deals”

“I went by a couple of weeks ago to look for a cooler. A friend recommended the place. I was greeted by a nice young lady. She was helpful and kind. Always with a smile. I didnt buy anything that day, but the customer service was great. Will definitely recommend this place to my peers.”

“One of the pawn shops that didn't stink when I walked in thank God.Bought a dusty 5 dollar keyboard that looks like it was stolen from a high school.Literally a steal haha”