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“Rosie at AT&T absolutely crushed it. She was extremely knowledgeable, explained everything clearly, and didn’t waste my time with fluff. On top of that, she was genuinely friendly and easy to talk to, which made the whole experience smooth instead of stressful. You can tell she actually knows her stuff and cares about doing the job right. Because of Rosie, I’d 100% come back to this location and recommend asking for her specifically. If anyone needs a phone and want a pain-free experience then she is the person to ask for! Thank you again for all your help Rosie !! Truly appreciate you!!”
“Omg I’m so surprised I just bought my iPad at this store I was so stressed ? but I’m glad I went estrella I don’t know what she did but she did awesome got it fixed thank you so much Estrella definitely you were a 100 I’m happy now”
“I'm happy to drive a bit further to Yamilex's because her customer service is consistently excellent, she's always happy to help and resolves any issues I have. Plus the service with boost is way better and cheaper than ATT&T.”
“When I say it’s the greatest cricket store in the valley I mean it. No other store helps me with any problems that I have or solutions like this store. Great customer service John R. He Has been nothing but professional and always helpful and correct. He is a person that I go to with any cricket problem. Trustful young man always greets with a smile when I walk through the front door.”
“Great customer service by John ! Never gives me problems always makes my visits nice and easy! Only problem I notice was y’all really make your employees work on Holidays like Thanksgiving?!?! They can’t enjoy time with their family ? Really shows cricket is guided by greed. But as for that gentlemen John he was great as always!”
“Great service. We came in around 5 on Saturday and Ismael went above and beyond with his service. Was able to get my girlfriends line transferred to my plan no problem and we walked out with a free phone for the new line transfer and was kind enough to update my plan. Ismael was very informative and knowledgeable. Highly recommend Boost and this location”
“Great customer service! My needs and convenience were trying to be met as I was offered options that better benefitted me. I was treated with courtesy, respect, and patience.”
“Outstanding customer services. Come ask for Karla, Victor or Arely for an amazing experience with both customer and system service. Prices and amazing decices sold here. Thank you karla for an amazing service im amazed with my new device!!”
“This was the second cricket store I stopped by today to get help with my new phone. Sad to say a lot of young employees are not very knowledgeable, but Rosie at this location was! First off she greeted me with a big smile and then answered on my questions and helped with the troubleshooting with issue I was having with my new phone. She gave a five-star service today and I'm sure she does every day. Rosie you deserve a raise!”
“I was very pleased with the service and customer care provided at this location. Team member Kassandra was very impressive with her way of helping me out. I was able to make a quick purchase and was also able to learn the different options provided with Cricket. Great customer service! 10/10 recommend! Definitely going back there!”
“Marie was more than helpful, she literally fixed my cellular error/signal in less than 5 minutes. You guys should have more qualified staff like her. Thank you Cricket!!”
“(Translated by Google) COME TO THIS CRICKET DO NOT VALID THE 802 AI WANTED TO SELL THE PURE CHIP IN $ 35 AND IN HERE OF FATHER HWY I GIVEN IT IN $ 10 A GREAT DIFFERENCE OF PROMOTIONS AND PRICES IF YOU WANT TO SAVE COME TO THIS AND NOT ANOTHER Q OTHER PRICES MUCH MORE EXPENSIVE.”
“(Translated by Google) Excellent service from cyndy i changed metro and she helped me a lot.(Original)Excelente servicio de cyndy me cambié de metro y me ayudó mucho.”
“I stopped by at listed location on 7/5/2021.I was impressed with Manager Renae and TecArnold they gretted me upon arrival with a smile.Staff was very Professional and address all my issues.Techician Arnold provided me with tips to optimize use of my new phone.Thank you very much for displaying a positive attitudeYour quick response to addressing my queries and valuing my time sets the standard for excellent customer service”
“Super recommended, very good service and the girls are very kind and attentive. They also have very economical and accessible prices. They take their time with each client.”
“I stopped by at listed location on 7/5/2021.I was impressed with Manager Renae and TecArnold they gretted me upon arrival with a smile.Staff was very Professional and address all my issues.Techician Arnold provided me with tips to optimize use of my new phone.Thank you very much for displaying a positive attitudeYour quick response to addressing my queries and valuing my time sets the standard for excellent customer service”
“Seas o no seas Cricket te invitamos a la rifa con 3 premios ven inscribete y daremos dulces, tomate la foto con nuestro personaje!! Apartir de las 2 de la tarde!! 4710 Boca Chica Blvd Brownsville Tx, 956 621-03-78”
“I met the new owner and he was super nice and helped me with an issue with my phone that I had bought from the previous owner. He didn't hesitate to help. His staff is awesome with an issue with my son's phone and the young lady was super helpful and fixed it. Let's give all our business to this location they deserve it. WHATEVER YOU DO DON'T GO TO THE ONE ON ALTON GLOOR ! !!!”
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“I wasn’t sure originally about this business as I just didn’t trust other people overall especially with something of mine that is incredibly expensive. However, after everything is done I’d say the people who work here did a fantastic job. I appreciate their communication and willingness to help me through the process of part installation and such.”