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April 2023 by Daniel Aleman
They where courteous, got a new line with free iPhone. 11, but wasn't able to get free VIX plus as advertise And they didn't give me my free accessory
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March 2023 by Sai Rmz
Came at noon today 03/02/23, and the slim light complected employee with glasses and long hair assisted me, I believe his name was Juan, he went above and beyond in helping me with my concerns, I had recently purchased a custom factory like stereo screen for my vehicle, basically an integrated android tablet, I was trying to figure out if I could install a sim card adding its own phone line instead of using the portable hotspot that I was already using to connect to the internet, after accessing the situation Juan let me know it might be possible but it was not 100% guarantee that it would work considering the fact that it was not an actual metro device that they sell in their stores, but if I went ahead with the risk I would lose money. He was really respectful and knew what he was doing, I appreciate the great customer service he provided and hope metro gets more employees like him, I then purchased a home wifi device that's unlimited and suitable for my needs, thanks Juan and thanks metro hope y'all keep up the good work !
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March 2023 by Humsai Rmz
Came at noon today 03/02/23, and the slim light complected employee with glasses and long hair assisted me, I believe his name was Juan, he went above and beyond in helping me with my concerns, I had recently purchased a custom factory like stereo screen for my vehicle, basically an integrated android tablet, I was trying to figure out if I could install a sim card adding its own phone line instead of using the portable hotspot that I was already using to connect to the internet, after accessing the situation Juan let me know it might be possible but it was not 100% guarantee that it would work considering the fact that it was not an actual metro device that they sell in their stores, but if I went ahead with the risk I would lose money. He was really respectful and knew what he was doing, I appreciate the great customer service he provided and hope metro gets more employees like him, I then purchased a home wifi device that's unlimited and suitable for my needs, thanks Juan and thanks metro hope y'all keep up the good work !
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July 2022 by Joe Saavedra
Closed before the acurate closing time.
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August 2020 by Carlos Ramirez
Currently outside the store it should be open but no one is here to open it up
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July 2019 by krysten banda
Customer service and being professional is something some not all employees are lacking. To go in to try and purchase a iphoneX, and to get attitude from employee when asking questions about what comes with the insurance, what would deductible would be if anything happens to it. She was clueless " oh maybe $300" even the young lady very nice employee was shocked and said "are you kidding me" Are you sure?" Just very very unprofessional and complaint has been submitted. I guess they give jobs to some with no requirements needed. Very sad. Will be switching all 4 lines to another company ASAP.
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November 2018 by Sergio Ontiveros
My plan was recently changed to the new unlimited TMobile plan without my consent and now the internet is stupidly slow i can't even watch 480p videos on YouTube anymore this is stupid change my y plan back
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November 2017 by Elizabeth Rodriguez
Was better.Having lots of problem
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September 2017 by Melissa Martinez
Is near my house and making payments was easy until another dealer told me I was over paying for my service!
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September 2017 by Joarse Seve
Muy mal el empleado de este local DESPOTA
