-
August 2023 by J Moore
I've been coming here for years for my eyebrows, and they always do a great job! I recently took my mom with me, and she had a wonderful experience.
-
February 2022 by Mj Lopez
I went yesterday Feb 1, 2022 for a brow clean up and tint.I told the girl that i would go back for the brow tint, to just do the clean up.While she was doing the job she hurt me with the tweezers by grabbing several hairs and pinched my skin several times. I held on to that pain so she could finish. I paid and even left a tip. This morning I realize what a bad job she did. I still have hair under my eyebrows and they are not well aligned.I tried calling the place to ask what we can do about this or if I can get a refund since this was not a good service. I had been here before and they did an amazing job but yesterday was not pleasant at all.
-
January 2022 by ginquet
Friendly and good service. I never do anything with my eyebrows oyt of fear that they mess up. But my wedding is soon coming up and decided to give this place a try. My eyebrows were first shaped with a white powder and I was asked if I liked the design before any waxing was done. Plus they asked if my skin was sensitive and if I used any retinol or peeling off skin products before any procedures. I like the results and Jen was very kind. Highly recommended.
-
September 2021 by Rosie Orozco
I've been Coming here for some Time.. They do an awesome job. and the ladies there are very Friedly. Thank You..
-
September 2021 by Alison R
I got my eyebrows done by Jennifer and she did such an amazing job, she seriously boosted my confidence! I highly recommend you get your brows done here. Super friendly and clean place as well!
-
September 2021 by Brandy Martinez
Jenny from Merle Norman is wonderful! Early July I had been curious about what the brow tinting & brow straighting was all about.Jenny explained very well in detail the difference and the duration process how both services works.Began with the tinting first to see how it'll look, it was great since I've never tried tinting. She was working alone with full customers behind me waiting. She then gave me a sample of a toner one of the products they have in the store for me to try! (Totally dig the cleanser!)Three weeks later I then decided to schedule an appointment Friday for brow straighting, however I wasn't able to make it, they understood and ask if I'd like to reschedule for the next day!OverallIt was great service, professionalism at its finest!Jenny was handling the business on her own very well! I'm impressed! Very friendly forward! Looking forward to see more of the business grow! Definitely will be back for more services!Please add facials ! Thank you!
-
September 2021 by Starfire Titan
Amazing service! So gentle, I sometimes feel like falling asleep. No pain. I always get my lash lifts here and my face wax. ♡
-
September 2021 by Vianca Gonzalez
I loved the results 100% recommend :)
-
August 2021 by Ali Garza
Loved my eyebrows so much. I got the eyebrow tint... Jennifer did a great job. so happy!
-
August 2021 by Victoria Villanueva
100000% recommend!!! They always make my brows look amazing!!
-
May 2021 by Arely Lerma
They always mess up my eyebrows here, I’ve been twice or three times out of convenience.. they made them way too thin with no shape when I’d previously had full eyebrows with a naturally full shape. I’ve never had to fill them in before until now.. :( would give 1 star but they were super nice
-
March 2021 by Alison Ruiz
I got my eyebrows done by Jennifer and she did such an amazing job, she seriously boosted my confidence! I highly recommend you get your brows done here. Super friendly and clean place as well!
-
January 2021 by Alexandra R.
I have been a client over the years, but this one session has resulted in not returning nor recommending the organization.On Saturday, December 12, 2020 - I stopped by for a Brow Clean-Up. I had my brow clean up and filled, and went about my way. I shortly felt a burning, and decided to look at my face closer...Both of my browbones had their skin torn off - by large sums. I understand there are a times where nicks can occur, but these were full patches of skin. Photos attached.I returned immediately to the location to file a complaint, to which Christina (I believe that was the receptionist’s name) and I tended to me in the most professional manner. She immediately called the Harlingen manager, to whom I spoke to on the phone. I’m explained my skin routine (face wash, sunscreen, CC cream, no acne medications) which would not have impacted the waxing. I was advise to place Neosporin (which I did not accept at the time given the high irritation of the wound), and was provided a refund (tip provided was not refunded).I ask that your organization looks into error administration from a stylist perspective. At NO point during the session did the stylist, Jenny, acknowledge the strip removed from the first brow bone, comment, and correct for the second brow bone. Also - after the session, the stylist made absolutely no comment on what had occurred. Unfortunately, I was not able to see the error due to the brows being heavily filled in. When I returned to file my complaint, Jenny not once came to view what had occurred and provide feedback. Unacceptable.One day later - after sleeping with suggested cream by the Manager - the healing is stark colored. Photos attached. My concern is now the healing - the skin integrity, the potential discoloration, and the time it will take to the even out again with the rest of my eye. Damage has been done, and now I need to navigate and hope for fruitful outcome.
-
January 2021 by Margarita's Pkas Boutique
They good job. Good customer service
-
December 2020 by Nancy Rodriguez
I have been a client over the years, but this one session has resulted in not returning nor recommending the organization. On Saturday, December 12, 2020 - I stopped by for a Brow Clean-Up. I had my brow clean up and filled, and went about my way. I shortly felt a burning, and decided to look at my face closer... Both of my brow bones had their skin torn off - by large sums. I understand there are a times where nicks can occur, but these were full patches of skin. Photos attached. I returned immediately to the location to file a complaint, to which Christina (I believe that was the receptionist’s name) and I tended to me in the most professional manner. She immediately called the Harlingen manager, to whom I spoke to on the phone. I’m explained my skin routine (face wash, sunscreen, CC cream, no acne medications) which would not have impacted the waxing. I was advise to place Neosporin (which I did not accept at the time given the high irritation of the wound), and was provided a refund (tip provided was not refunded). I ask that your organization looks into error administration from a stylist perspective. At NO point during the session did the stylist, Jenny, acknowledge the strip removed from the first brow bone, comment, and correct for the second brow bone. Also - after the session, the stylist made absolutely no comment on what had occurred. Unfortunately, I was not able to see the error due to the brows being heavily filled in. When I returned to file my complaint, Jenny not once came to view what had occurred and provide feedback. Unacceptable. One day later - after sleeping with suggested cream by the Manager - the healing is stark colored. My concern is now the healing - the skin integrity, the potential discoloration, and the time it will take to the even out again with the rest of my eye. Damage has been done, and now I need to navigate and hope for fruitful outcome.
