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March 2024 by Aaron Sanchez
Went in for interview didn't get the job but place looks nice and tidy.
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November 2023 by JW C
(DO NOT BUY ANYTHING THERE THAT IS EXPENSIVE OR IMPORTANT, IF I KNEW MY HOME WAS BUILT USING MCCOY PRODUCTS I WOULD NOT HAVE PURCHASED MY HOME )I first called about a problem with an exterior door with the in Glass mini blinds, I have 3 in total and not cheap. 1 of the in the glass Blinds broke inside....I called Mccoy's Brownsville location and the young lady's first programmed response was to say "No, sorry, there is nothing we can do, there is no way to fix that" it seemed like this is the store's coached and trained response upon answering any telephone call. I told Sandra how much the doors cost...she finally transferred me to someone who at least knew at a "Door" was...I was advised to drive in the store about 30 miles from my house...I arrived at the store and walked around for about 20 minutes...then I saw one guy up in the ceiling eating a sandwich...I greeted him still up in the ceiling eating..he did not understand English entonces...I asked him in Espanol if someone there knew about doors...He responded in Espanol that I need to speak with the girl with the green hair...there were 3 or 4 young women walking around in circles...none of who greeted us...all young ladies with heavy tattoos, green hair and facial piercings...the one young lady had so many nose rings it looked like she had a problem speaking...when I asked about the door, Sandra, the young lady who spoke to me on the telephone ran away...all of a sudden I was there alone again....another person, Richard, come out and sort of helped me but could really find my details about my door that was purchased...there.... I ended up driving 30 miles back home empty handed...I recommend making any real large purchases at Lowes or Home Depot..none of these people acted like they like helping customers...they all seemed preoccupied, not helpful at all, almost angry. I live on South Padre Golf Course and most of these new homes where built with materials from MCcoy's....about 200 homes...I am not proud of that at all.
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September 2023 by Teresa Sanchez
This place is amazing, great customer service,
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August 2023 by Garth Murray
Theae people are great. Very helpful and knowledgeable. Makes the trip in and out more efficient.
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July 2023 by Jaime Mendoza
Love going to McCoy's building supplies, brings back memories growing up with my Dad ,building stuff.
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March 2023 by Dave Osborne
Entered store and walked by 4 or 5 employees at service counter to get to hardware area behind them. No one acknowledged me or asked if I needed assistance. Found my own bolts, nut, and washers. Upon checking out, about 1/2 of the hardware rang up higher then what was marked. Manager did make the pricing correct but customer service was very disappointing.
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October 2022 by Claudia Campos
Was never greeted or asked what I needed I was walking inside the store for over 15 minutes no assistance My brother got there and helped me order what I needed Employees need to greet be more friendly
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August 2022 by Robert Alanis
This Mcoys location is a real winner. Associate Juan & manager Raul have been a huge help with our new construction projects. Their service is unbeatable. ??
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July 2022 by Miguel Rivas
Ordered 5 Windows month's ago. $1895.00 paid cash..Asked for Military discounts they said no. Windows finally came in. Asked if they could deliver them. They said yes for a $75.00 fee.Again without military discounts. Plus Mgr. Was Rude and Sarcastic like he owned the store.
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June 2022 by Texans Nation
Staff is not very helpful.. just sitting around talking to each other
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April 2022 by Paul Schultz
Unlike Home Depot, there are personnel going out of their way to help you find what you are looking for. They even have cashiers at the registers.
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January 2022 by Arturo Torres
Has very reasonable prices.
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December 2021 by Bob Castanon
All good here. Pretty much find everything you need. A little more pricey than Lowes or home Depot.
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December 2021 by j. fisher
I was surprised by McCoy's. I'm new to the area(sort of) and only knew of home depot.... the store was clean, the staff was helpful and the prices were reasonable. I'll be back
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December 2021 by Gregory Vail
McCoys is more of a general, local hardware store with fewer crowds than it’s other competitors. The paint department is very limited in selections. However, it has quality lumber with a good selection.
