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“This is the 4th time I've bought furniture. My representative at the Brownsville TX Furniture Row is Victor. After the past 3 purchases and bringing my friend once to the store service has been excellent. Thank You”
“Excellent inventory found what we needed. Very friendly and helpful staff. Good pricing. Excellent delivery service and curb side loading. Will return as needed.”
“Very pleasant experience. John was really knowledgeable and helpful. Because of the importance and commitment, purchasing a mattress can be pretty stressful. A knowledgeable associate that doesn’t crowd you takes all the stress away. Go ask for John.”
“Fantastic customer service! Hubby & I walked in to the store to look for an adjustable bed. We were greeted promptly & we explained what we were needing and referred to Ms. Gilda Torres. She was very knowledgeable, kind, listened to us and provided information so WE could make an informed decision on what WE wanted & needed. We had shopped around but we got the best customer service here & warranty information & quality for our needs. Best of all - everything was provided in writing. Ms. Torres was patient and allowed us the time to ask. We did not feel pressured or rushed. Thank you everyone there at Ashley for your assistance & Thank you Ms. Gilda for caring about the customer first!
UPDATE : Got our new bed today (8/28/2024)! Edwin Pastor & his assistant got everything assembled quickly & took the time to explain and answer our questions! Fantastic customer service! Will recommend Ashley for your furniture needs. Thank You!”
“Very nice. Iv been looking for a king size mattress.
But when I went in here it was a shock cuz the furniture was really blingy.
Didn't buy anything but I really like it.”
“I've always bought at Gonzalez Furniture since I got my house back in 2004 they always have great deals,quality,fast delivery and not to mention easy financing or layaway plans awesome customer service I've never had any issues with the warranty's coverages they get on it pretty fast”
“Awesome experience, second time purchasing at Furniture Row and once again… didn’t disappoint. Manager Rocio helped us out with no pressure like other places. Highly recommend Furniture Row in Brownsville TX. Awesome deals and excellent customer service!!!”
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“Was looking for a mattress and was fortunate enough to meet Aldo Castillo at the Brownsville, TX store. He took the time to give me information I asked for and answer all my questions. He did not rush or push me to purchase but gave me the space to decide for myself.
If anyone is looking for a mattress, give Aldo a chance to serve you.”