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February 2024 by Anny
Worst customer service
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January 2024 by Marylu
Very rude staff. I went in for a spa pedicure and manicure. How is the nail technician supposed to work on your nails if she has very long nails?? During my manicure I asked if she could add super glue to a broken nail and she stated it would be $5 extra. I also asked for almond shape and she gave me stiletto. Bad service overall and the polish didn’t even last a week.Services: Pedicure
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January 2024 by Alonso
My girlfriends nails came out very pretty and I like them very much!!
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January 2024 by Frinch (Frinch)
Got nails done 2 days later they break never going back ?
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January 2024 by Rosemary Cardenas
I went to get gel nails and pedicure and the girl didn't even cut and shape my nails. Never going back.
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July 2023 by viviana vasquez
They don’t have the best customer service. They provide a pedicure that literally seems like they dipped your feet in water and that’s it. Horrible place. Don’t go there.Service: Pedicure
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June 2023 by Ceci Delgado
I've honestly gone a couple of times and I've had issues every single time. Not only are they unprofessional but they talk bad about customers once they leave the store and sometimes even when they're there. I went a couple of days ago to get my nails done and I went about an hour and 15 minutes before they were supposed to close and they basically sent me off saying they close at 8. They had like three girls just sitting there not doing anything so it could've easily been done but it's like they didn't want to do anything the last hour and 15. Y'all could find better business anywhere else, don't go here.
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June 2023 by Sandra Cerda
It’s such a shame the salon is beautiful but their staff is horrible. I went today with my friend looking for mani and pedi combo. We walked in and we’re not even acknowledged. We then we sat to prepare for our manicure, but staff was on their phone and gossiping. They acted like they didn’t want to be there and we’re not friendly. In addition, their prices are no Match to their work.
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April 2023 by Diana Rosas
Horrible service!! Employess are rude and stare ugly. i asked for simple nails with little flowers on one nail and the girl did random dots and she took it off about 6 times to try and redo. They honestly came out ugly and i paid alot.They dont do what you ask for.Service: Acrylic nails
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April 2023 by Andrea Pedraza Garcia
Horrible service,first of all lady (Mary )in the front super rude with a very ugly attitude sad she’s like that for her age .Second all employees are in the damm phone or texting or watching movies like the lady that did my nails watching a movie it’s always the same thing .They never try to fix the problem they always say your wrong ,employees talk about costumers .No wonder all there reviews are a 1 star place .Service: Acrylic nails
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September 2022 by Isamara Silva
I went to take off my nails and get a nail polish and they didn’t prepare my nails and the nails have bumps and don’t look good at all. They look horrible and they took 1:45 minutes. They don’t disinfect equipment either. They need disinfecting machines for cutting nails . I was disappointed ? I don’t recommend this establishment. I really hope they buy some machines to disinfect equipment they plan to cut your nails with because they are making people to get an infection or bacteria … they use the same instruments for every client.Service: Manicure
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August 2022 by D. M. T.
I saw some bad reviews but still I wanted to give them the benefit of the doubt….2 hours later and they still haven’t finished my feet…I have mostly been sitting around waiting. The staff is horrible and rude, all of them on their phones not getting any work done on their clients. Very badly organized, you get nails done with one person then sit and wait for about 45 minutes to get feet done with someone else. It is also very expensive for the unprofessional work that is fine. Oh!! And the equipment used is old and rusted and dirty !!! I was afraid when I saw that and my sister that was also there walked out after seeing the rusted nail clippers ! Never againServices: Pedicure
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July 2022 by Faith Pray Justice
Kristy did a horrible job on one nail super crooked with a bubble shellac lifting went to fix the following day even though I just been one day i got them done she wanted to charge me again and was Unprofessional Even though she acknowledged herself that it looked bad. I advised her I always get three days after nail acrylics to go get fixed if one chips or breaks and she looked at me and said well it’s not chipped or broken! LOL wow, so rude, Which is sad because I’ve been going to Madeline for quite some time but will not waste my time or money any longer horrible service… and you can tell they do not care and run their mouth when you walk out.
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July 2022 by Dayranfabian Marin
I saw some bad reviews but still I wanted to give them the benefit of the doubt….2 hours later and they still haven’t finished my feet…I have mostly been sitting around waiting. The staff is horrible and rude, all of them on their phones not getting any work done on their clients. Very badly organized, you get nails done with one person then sit and wait for about 45 minutes to get feet done with someone else. It is also very expensive for the unprofessional work that is fine. Oh!! And the equipment used is old and rusted and dirty !!! I was afraid when I saw that and my sister that was also there walked out after seeing the rusted nail clippers ! Never againServices: Pedicures
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July 2022 by D Marin
I saw some bad reviews but still I wanted to give them the benefit of the doubt….2 hours later and they still haven’t finished my feet…I have mostly been sitting around waiting. The staff is horrible and rude, all of them on their phones not getting any work done on their clients. Very badly organized, you get nails done with one person then sit and wait for about 45 minutes to get feet done with someone else. It is also very expensive for the unprofessional work that is fine. Oh!! And the equipment used is old and rusted and dirty !!! I was afraid when I saw that and my sister that was also there walked out after seeing the rusted nail clippers ! Never againServices: Pedicure
