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October 2023 by Geronimo Lopezado
I spent over 4k and I sisnr even get free delivery. That's sad when I bought bed room ser in Edinburg I was given two lamps for free. I have bought all my furniture from lacks on Edinburg before this purchase. As for this purchase sales person was kind, professional and most of all knowledgeable of merchandise.
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October 2023 by Elvia Alvarez
I had a great experience during my visit to LACKS. Our sales consultant, Vanessa Gonzalez, was very friendly, helpful, and informative. She guided us through all the questions we had on the sales going on and all the products we were looking at. She made it easy to find the best products for us.
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October 2023 by Daunika Agado
Highly recommend Monica!!! She helped us purchase our bedset and gave us all the information we needed throughout the process. No unleft answers, smooth process when purchasing and she isn’t pushy either! Store is huge and has tons of options, the displays for the bedroom sets are awesome, they are fully decorated like an actual room would be. Customer service from Monica was great. Recommend this store !
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October 2023 by Lindsey Rivas
Biggest store with a lot of options. Great customer service! Monica was such a huge help, she went above and beyond to help us pick out the perfect piece. I'm from mcallen, and I would drive all the way back because of all the options and to seek Monica's help!
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October 2023 by Mariel Canales
Monica was very helpful with my purchase. She was patient and very understanding and really did her best to help me in any way possible. She had great customer service skills.
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October 2023 by Denise Rosales Rodriguez
We walked in looking for something affordable and Monica guided us through the whole galleria and took the time to explain everything to my husband and myself and well we ended up with a great purchase. Thank you for the excellent service and quality furniture.
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August 2023 by Ana Mendiola
Great variety of furniture and beautiful bedroom sets. Monica was very attentive to our needs and explained everything thoroughly. We're so excited to have my mothers new bedroom furniture set up! ?
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July 2023 by ANELISA AYALA
Griselda is a great sales person she made everything to help me and solve my needs. It was a great experience, and I end up very happy with my new furniture.
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July 2023 by Armando Vital
Excellent customer service. Rolando was very thorough and knklowledgeable about the furniture and answered all of our questions. He went above and beyond by even showing up to the store on his day off because we decided to do an exchange to a different living room set at the last minute. GREAT JOB !!
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July 2023 by Patricia Perez
Best of all is that My sales person has pretty good knowledge of what she was Offering. I walked in looking for a mattress and Griselda Flores, did an Amazing job answering all my Questions and concerns .. I do Recommend her!!!
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June 2023 by Jacqueline Rios
Horrible customer service form the delivery department as well as the manager such a deceitful person!!!!Update: initially I had given Lacks a bad review but Agustin the director made my bad experience into the most wonderful experience I've ever had with a furniture store. He made sure my son finally had his bed.. Thank you so much Augustin for everything!! we nee more directors like you.
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June 2023 by Adam Báez
"Lacks Furniture exceeded my expectations with their vast selection, high-quality products, and exceptional customer service. They made furnishing my home a breeze. Highly recommended!"
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April 2023 by Mayra Sierra
I was at Lacks in Brownsville and I was helped by Gris Flores. She was extremely helpful when assisting me to choose a dining room set for my family. I have made contact with her on several occasions and she is very friendly and knowledgeable. I recommend that you all obtain her help when visiting the store!
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April 2023 by Rocio “Rocio” Cuellar
This was my first time in Lacks. I had the best help from Patricia! She was very professional, knowledgeable and caring. I purchased one bedroom set, a dinningroom set and a sectional. Thank you Patricia for making this experience so easy and comfortable
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April 2023 by D956 Garza
I was helped around the store, was shown a variety of sofas to my liking. Never felt pressured by the salesman and gave me my space and time to make a final decision. Once I was gonna pay I was told I had to pay a certain amount upfront which I was never advised while I was applying for credit, they worked with me and was able to make my purchase, which I'm so excited to receive. After all great experience.
