11AM - 5PM
2205 Ruben M Torres Blvd, Brownsville“Amazing customer service in this location all employees including Mrs. Valencia are very helpful and friendly it is such a good pleasure to bank with you all Great team work”
9AM - 1PM
4150 North Expy US-77, Brownsville“Exceptional customer service by MC1 Nora Cruz. I have been a member of SSCFU for 10 years and overall she has been the best representative. Thank you Ms. Nora Cruz.”
“Very helpful and knowledgeable about info on opening a business account! Made it very easy! All the employees were very nice and welcoming. Thank you to Victoria who gave me the all the info and educated me on the business and Karla for opening the business account. Samantha was very welcoming and directed me to speak to correct representative.”
“Would Highly Suggest going to this Lone Star Bank! Has nice Decor, polished floors, and a seemingly passionate team! Of the team I was fortunate enough to run into Mario Garcia, a Universal Banker who instantly greeted me as I entered the door and was incredibly polite and seemed to be well known even by various clients and customers! Would Bank with them again!”
“Very kind and respectful the sales representatives as well as the tellers. Patricia Ledezma gave me an excellent customer service, making it a very pleasant experience!”
“Went into the bank today and needed some account information. Rudy Guzman was very helpful specially for s young person like me who is barely starting my financial journey!Highly recommend this bank!!!!!”
“A great business banking experience on mulitple occassions. Amanda assisted us each time and responded to questions and requests via email in a timely manner. She was able to help us get our new accounts setup quickly so we just arrived, provided our id's and we signed the docs.We've banked with several others in the area and I must say this was one of the best experiences we've encoumtered.”
9AM - 3PM
4520 E 14th St, Brownsville“I have to give credit where it belongs: excellent work, Mrs. Patricia and Mr. Juan, I have seen their availability and attention to all people.
Personally, I would like to express my most sincere gratitude for the collaboration and support you have given me during these years.
I have met many employees but you are an excellent work team. Thank you for answering and answering all my questions. Blessings.”
“Even after two,three days of visiting thisbranch on Central Blvd, they left an impression that I can only extend and recommend for this Branch to be recognized for their efforts and their relentlessness time and time again.”
“Best Chase branch in Brownsville!! Different from Ruben Torres and Alton gloor branch .. excellent customer service, the front door greeter associate noticed me , gave a customer service smile, asked me how she could help, Associate name Diana Garcia. She notified me the wait time, great professionalism and good communication skills.
Sales branch associate Adrian Garcia, very professional and knowledgeable. Understood my concern and acted very quickly to my request. Great customer service in comparison from Chase on Ruben Torres Sales branch associates !!”
“Haven’t had any problems with this bank the banking hours are ok only bad thing is there is only in store atms other than that everything is good wonderful customer service”
“IBC is everything a bank should be. They are all professional, nice, and local. Everyone there is so welcoming and they really make you feel like you’re an important person. After setting up an account the branch manager hand wrote a thank you note that I received in the mail that same week. You just don’t get that kind of personal touch when banking with large national banks. I appreciate all the staff and look forward to many years banking with IBC :)”
9AM - 12PM
1175 FM802, Brownsville“Ezequiel was the man that helped me out when i went . He provided specific details with my account that he helped me open. Amazing customer service.10/10 recommended to go with Ezequiel!”
“Followed the best banker, Daniela Duran, from one location to this location and we will continue to follow her wherever she goes! She continues to give us the best service and advice for our money, thank you Daniela!”
“Followed the best banker, Daniela Duran, from one location to this location and we will continue to follow her wherever she goes! She continues to give us the best service and advice for our money, thank you Daniela!”
9AM - 2PM
2635 Boca Chica Blvd, Brownsville“The service is excellent.Damarys Orta is a top-level executive, super cordial and very professional.She masters all the bank's services and is very neat.I leave super satisfied and grateful.I recommend visiting the agency.I found you through previous Google comments.I was looking for someone who would give me good service and I found him.”
“Came in to inquire about opening an account, and the customer service was great. The representative was very knowledgeable and setup process was fast. Truly is a great place for second chances.”