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January 2024 by Jesse W.
I came in about 1030 and asked for a oil change with full synthetic oil and a tire rotation. I am traveling 1000 miles from home. So about 45 minutes in everything looked like it was going good oil drained tires rotated then truck was lowered. Then I see no activity around my truck for 30 minutes then Juan came to me said I needed an air filter and cabin filter. I said ok with but no mention from Juan the cost. To my surprise 2 hours later the bill was $325.00 and Juan was nowhere around to help me, he was at lunch. The guy trying to cashier me out was not able to answer my questions about billing so he gave me a $20.00 discount after i asked and I paid bill. To my shock i paid $101.00 dollars of the $325.00 for a air filter replacement on a 7.3 gas engine. Filter was a lc3z9601a which ford list price on this filter for about $58.00..i was charged $71.99 for part only which my paperwork said was a diesel air filter change (my truck gas engine). So, I called Jaun Cavazos about charge that I thought i was over charged, he said he would check on it and call me back. Well i am writing this review because of over charge and no Communcation or return phone call from Juan. I feel like I was from out of town, and no one cared...
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December 2023 by Antonio Cisneros
Rude customer service! I'll stick with Autozone instead!
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July 2023 by Jorge Fuentes
Not getting the parts when they said
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January 2023 by Marlin Hankin
VERY SAD SERVICE
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November 2022 by Andrew M.
It is a debacle every time I get my car serviced here. The first time I didn't have an appointment and it took nearly 4 hours to get an oil change. The second time I booked an appointment and had to wait 30 minutes just for someone to show up at the office. I ordered tires here once and they lost them! So I had to wait another week to get the replacements.The service itself isn't bad. The technicians seems to do a fine job. I've never had to go back for a mechanical issue.
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November 2022 by Sarah B.
Don't like that they do not offer Military discounts. I mean it's not like it's going to hurt their business but come on.
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November 2019 by Erickson Espitia
great service professional and knowledgeable staff easy to work with when it comes down to replacing parts for warranty issues and if they don't have the part's they can get them within a reasonable time frame
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November 2019 by Daniel Morales
Por sus mejores precios de la región y el buen trato.
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November 2019 by Gerardo Yanez
Great Place for finding and purchasing any part you require for your car! Julio's Auto Parts, Thank You
