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“Very helpful and well approachable, they went above and beyond to help. My favorite ezpawn of all time. Also with your pawns you get rewards points and with does points I got a free purse, awesome!!!!!! Please don’t remove the rewards points.”
“The stores are designed to be welcoming and easy to navigate, with wide aisles, clear signage, and a clean, organized layout. Target offers a diverse range of quality products, from groceries and household items to clothing and electronics, making it a convenient one-stop shop. The presence of exclusive brands and stylish designer collaborations adds an element of uniqueness to the shopping experience. Friendly and helpful staff, along with efficient checkout processes, further enhance customer satisfaction. Additionally, Target's digital tools, such as their mobile app and online shopping options, provide added convenience and flexibility for modern shoppers.”
“Loved coming here to open my account. Nelly did a great job of telling me everything I needed to know about what my plan includes and what to expect on my bill and even hooked me up with amazing promotions that saved me a lot of money!”
“As a fellow pawnshop owner, it's rare that I feel compelled to leave a review for a competitor, but after my experience at Cash America Pawn on Central Boulevard in Brownsville, Texas, I am more than happy to. The exemplary service provided by their employee, Evelyn, demands acknowledgment.Evelyn is an exceptional individual; her outstanding performance as an employee goes beyond expectations. She embodies the type of staff member every business owner dreams of hiring: helpful, understanding, and genuinely caring. It's clear she prioritizes the needs and concerns of her customers above all else.During my visit, her ability to listen actively and empathize with customers was readily apparent, making her an invaluable part of the Cash America team. She handled my inquiries with a depth of knowledge and integrity that was refreshing. When faced with questions about an item she was less familiar with, she didn't pretend to have all the answers. Instead, she showed admirable honesty and an eagerness to assist in finding the information I needed.My previous encounters at this location were lackluster at best, but Evelyn's professionalism has entirely shifted my perception of this pawnshop. Her exceptional customer service has not only won her my respect but also my recommendation.To those in Brownsville or the surrounding areas looking for a reliable pawnshop – look no further. Based on Evelyn's service alone, Cash America Pawn should be your go-to destination. I commend the management for cultivating such a supportive and customer-oriented environment, and I thank Evelyn for providing an experience that any business would be proud to offer.In addition to my previous praise for Evelyn's service, I feel it's important to address a concurrent matter regarding online reviews of our industry peers. I have noticed the comment below mine that seems at odds with the stellar experience I've shared. While everyone is entitled to their own opinion, and I respect that right wholeheartedly, I must express my disagreement from a seasoned business owner's standpoint.In the dynamic world of business, especially within the competetive realm of pawnshop operations, I am aware that not all tactics used to gain an edge are forthright. Some resort to underhanded methods, such as sabotage through deceptive reviews. By planting negative reviews or having a third party do so, an unscrupulous individual can tarnish the reputation of a competitor deceitfully.I am not making direct accusations nor am I discrediting the person behind the comment in question. However, based on my comprehensive knowledge and experiences within this field, I recognize the pattern of such behavior—it raises a red flag for me and comes across as highly suspicious. It's unfortunate when this occurs because it can mislead consumers and unjustly harm businesses that work hard to maintain a high standard of service, such as what I witnessed at Cash America Pawn.It is crucial for anyone reading reviews to approach them with a discerning eye. Consistency across multiple customer experiences is a better indicator of a business's true character than any isolated review, positive or negative. That said, diligent consumers should always consider doing additional research or visiting the business in person to form their own unbiased opinions.By sharing these thoughts, my aim is to illuminate a darker side of the review system that can, at times, be manipulated. Transparency and honesty should be the cornerstone of any review process to ensure consumers have access to genuine representations of a business's quality.”
“Great customer service by John ! Never gives me problems always makes my visits nice and easy! Only problem I notice was y’all really make your employees work on Holidays like Thanksgiving?!?! They can’t enjoy time with their family ? Really shows cricket is guided by greed. But as for that gentlemen John he was great as always!”
“When I say it’s the greatest cricket store in the valley I mean it. No other store helps me with any problems that I have or solutions like this store. Great customer service John R. He Has been nothing but professional and always helpful and correct. He is a person that I go to with any cricket problem. Trustful young man always greets with a smile when I walk through the front door.”
“I walked in.
To cash America on security dr and was greeted by the assistant manager Marcos my experience with him was great. He made me feel very comfortable. He was also happy and ready to help with the smile on his face.
And was also very professional. I highly recommend. Cash A.
Merica on security.
And ask for the assistant manager marcos for great experience”
“I was very pleased with the service and customer care provided at this location. Team member Kassandra was very impressive with her way of helping me out. I was able to make a quick purchase and was also able to learn the different options provided with Cricket. Great customer service! 10/10 recommend! Definitely going back there!”
“Excellent service. Very friendly and helpful staff willing to go above and beyond for the customer. I was looking for a violin stand and they didn’t have one in the Brownsville location, but they were able to get it fore from the Harlingen location within 1 business days.”
“My favorite salesman is called Pedro; In this facility they always welcome us with an incredible humor, I would give this store 20 stars!! Thank you Pedro, Christina, Tatiana and Deisy!! For being such good sellers and excellent people”
“Purchased a Jetpack 2 years ago for data, I’m a winter Texan. For two years I’ve gone to Verizon stores to get the Jetpack set so I could see my data on line and make payments. So 6 Verizon stores later, I finally meet Venessa and she actually solved the log in issues so many others could not. On top of being very professional she is incredibly pretty ? Thanks Venessa??”
“This was the second cricket store I stopped by today to get help with my new phone. Sad to say a lot of young employees are not very knowledgeable, but Rosie at this location was! First off she greeted me with a big smile and then answered on my questions and helped with the troubleshooting with issue I was having with my new phone. She gave a five-star service today and I'm sure she does every day. Rosie you deserve a raise!”
“Very friendly people and work with you to get what you want. Jose did a wonderful job getting me started as a first time buyer. Miguel and Luis were also very helpful in setting up everything the way I wanted. I will definitely do business with them again.”
“Outstanding customer services. Come ask for Karla, Victor or Arely for an amazing experience with both customer and system service. Prices and amazing decices sold here. Thank you karla for an amazing service im amazed with my new device!!”
“I stopped by at listed location on 7/5/2021.I was impressed with Manager Renae and TecArnold they gretted me upon arrival with a smile.Staff was very Professional and address all my issues.Techician Arnold provided me with tips to optimize use of my new phone.Thank you very much for displaying a positive attitudeYour quick response to addressing my queries and valuing my time sets the standard for excellent customer service”
“Went to pick up an online order and Victor there helped me out like no other. Quick and easy process. I didn't expect my order to be ready and Victor was like " I can get that for you right now" I was impressed... thank you so much! He even was able to get warranty on that item that I didn't even know I could get for free since I was a Bestbuy rewards member. Promote this man!”
“One of the pawn shops that didn't stink when I walked in thank God.Bought a dusty 5 dollar keyboard that looks like it was stolen from a high school.Literally a steal haha”
11AM - 8PM
234 Frontage Rd, Brownsville
Electronics
“My experience was very good. Their employees are very friendly and they offer you super low and accessible prices to make payments. I recommend that you come visit their store.”
“(Translated by Google) Excellent service from cyndy i changed metro and she helped me a lot.(Original)Excelente servicio de cyndy me cambié de metro y me ayudó mucho.”
“Marie was more than helpful, she literally fixed my cellular error/signal in less than 5 minutes. You guys should have more qualified staff like her. Thank you Cricket!!”
“I met the new owner and he was super nice and helped me with an issue with my phone that I had bought from the previous owner. He didn't hesitate to help. His staff is awesome with an issue with my son's phone and the young lady was super helpful and fixed it. Let's give all our business to this location they deserve it. WHATEVER YOU DO DON'T GO TO THE ONE ON ALTON GLOOR ! !!!”
“Super recommended, very good service and the girls are very kind and attentive. They also have very economical and accessible prices. They take their time with each client.”
“(Translated by Google) Good service and fast, other places get in a bad mood and do not help(Original)Buen servicio y rapido otros lujares se ponen de Mal umor y no ayudan”
“I stopped by at listed location on 7/5/2021.I was impressed with Manager Renae and TecArnold they gretted me upon arrival with a smile.Staff was very Professional and address all my issues.Techician Arnold provided me with tips to optimize use of my new phone.Thank you very much for displaying a positive attitudeYour quick response to addressing my queries and valuing my time sets the standard for excellent customer service”
“I’m a. 36 year retired teacher and lived here for 65 years. So as to say I’ve purchased from a lot of places but never with the caring personal attention from a staff like from here. Every single person gave me the best advice and help. You need to be very proud of these fine people in this store. Oh and also the delivery men!”
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“HIGHLY RECOMMEND this location, a must go to spot for any pawns you need to do or items that you need to sell. Exceptional offers, for your valuables , let alone the incredible customer's service Mrs Nidia provided is one of a kind. Always kind, polite, attentive, awesome and professional. This is your to go spot. Upmost customer service they indeed provided. All the team is freaking awesome. When you stop by ask for Mrs. Nidia”