Dillard's at Sunrise Mall in Brownsville, Texas, is a large fashion retailer offering a wide range of clothing, shoes, handbags, accessories, cosmetics, lingerie, and home items. The store features products from well-known brands like UGG, Brahmin, Polo Ralph Lauren, Michael Kors, and Eileen Fisher, providing shoppers with both national and exclusive options. During visits, customers find the inventory to be extensive, especially around holiday times, and some appreciate the good prices and high-quality perfumes available. However, experiences with customer service vary; some shoppers note helpful staff who go out of their way to assist, while others have encountered rude or unhelpful employees, particularly in the jewelry section. The store can be overwhelming due to the strong perfume scent that lingers for hours. It tends to be busy, especially during Christmas, and early visits are recommended to avoid crowds. Overall, Dillard’s offers a good shopping experience with a broad selection, but service quality may differ depending on staff and time of visit.
