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December 2023 by LIndhorst Investments
I called to confirm the exact location since there are 2 Davitas in Brownsville, we were told once by our base center our apt time. I had also called this location days before to confirm time and a chair. The nurse on the phone, all of the sudden says we are not coming at that time and wanted our number to call us back and let us know. We never get a call. We get there 50 min before our apt. starts to allow time for paperwork. We walk in and no one works at the counter even though we rang the bell 3 times and knocked on treatment room door and they just ignored us. There are hardly any chairs for everyone to sit down. Then, 40 min of waiting we get some paperwork to fill out and she comes out and tells us that it's our fault that she got us started late. She also lied and said I hung up on her on the phone when I did not. I asked her why she did not call us back when she took our number and she said she didn't have the number even though I gave it to her. This person could not have treated us worse and despite we were early for our apt. and did exactly what we were suppose to do, she turned around and blamed us for being understaffed and not calling us back. I will not leave this persons name for privacy reasons but I dearly hope this problem gets corrected out.
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June 2023 by Xfinity Truth
Hard working staff
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September 2022 by Jennelyn A.
I like them very friendly my name is jennelyn Advincula im one of the patient here
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October 2018 by john castillo
Was on mini Vacation at SPI and had scheduled an appointment in Brownsville Tx. My father had only good things to say about how everyone was so friendly and helpful. Keep up the Great Work. Thank You very much. JC
