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January 2024 by Christian Mora
Had a pharmacist question why I was prescribed antidepressants.
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January 2024 by Elva Harris
Neighborhood pharmacy, sells a little of just about everything
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April 2023 by Anne Merrill
Came here to pick up my 4 Free Medicare Binax-Now Covid tests on a Friday afternoon. I was told they’d be ready on Saturday and that they would text me. I gave them my cell #. I never got a text from them on Saturday so I went back on Sunday expecting my 4 Covid home kits to be ready. The pharmacy employee said there wasn’t anything ordered under my name. Plus he didn’t know where in the pharmacy or store the kits were. I found 4 of them and brought to pharmacy so he could enter it in computer. He said it’d be a 15 minute wait. Unbelievable! He was rude with a curt tone saying to me “you want these or not!” I waited for them. I’ll never go to this CVS location again.
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April 2023 by Alec Riojas
The worker didn't want to take my FBA amazon box because the system was down saying "I won't get paid if I take it and if you leave it here ima throw it in the trash" very great customer service if you ask me
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March 2023 by James Schultz
I'm a veteran trying to get medication under the Mission Act and was not helped here. The employee told me their is no such thing that they can only help if I had Tri Care. If you are a veteran trying to get medication using the Mission Act I recommend the walgreens on central they helped me out. The other CVS on alton gloor didn't want to help either.
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February 2023 by Rose Mart
Tried to get the prescription drop offClerk to process Covid tests against insurance and he told us we had to do it online. We hada relative process a request against their insurance at another location in the store without a problem. The clerk basically directed us to the other location, refused to let us talk to the manager, and hung up. This occurred on 2/2/23 at 11:40 pm. Do better CVS.
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January 2023 by Grace Canfield
Long wait at rx line. Slow service!! ??On 12/19, my sister and i are back to get the meds that they did not have ready on 12/17 due to them being “behind on filling rx”.Well, again, there is a line. Only one lane open as the other is for covid testing only. CVS needs to get on the ball, Weigh the revenue from covid testing And the revenue from their repeat loyal patrons and change it up to make customer service at pharmacy more efficient.If CVS wants toContinue covid testing, then set up a freaking tent.Dont do it thru the rx drive up window.My sister is my mothers 24 hr caregiver, she doesnt have the luxury of waiting for staff at CVS to get a move on. If CVS texts rx is ready, make sure that it is.??????
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January 2023 by Karina Cavazos
Horrible service at the Pharmacy. The Pharmacist is rude not professional at all.
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September 2022 by Hong
Just ask if you feel good when you hear " I just want to help you so I let you wait one hour. Now the CVS is closed, you have to come back tomorrow" I am sick and waist one hour in the CVS until the CVS closed, but get nothing. If this CVS has trouble to find my account, I should be told early so I can go to others.
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August 2022 by Laura SierraPhotography
This review is for the pharmacy fat,blonde, bald pharmacist. He is horrible at his job mumbling in anger on requests. Ingores the clients to be talking to his coworkers on personal things. Send the wrong information when you request change of pharmacy. Last thing he did is he ignored me then helped a couple in line behind me and totally disregarded my time there. Rude, unprofessional.
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July 2022 by Jessica Gonzales
This used to be my preferred pharmacy. These days i have to do all the leg work bc they can’t be bothered.Also i came at 8am bc that's what google says. Their avs says 9am and their window says 10. Which is it?I used to get notifications that my prescriptions were ready now i have to call to find out.Also prescriptions tend to go missing so i often gave to play phone tag between pharmacies and clinics.Don’t get me started on the service of the staff. Just totally rude and incompetent.
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April 2022 by Susana Maury
I am calling the pharmacy and there is no reply, just an annoying automated system. Not everyone is calling about "covid vaccines or tests". I just want to know if my prescription is ready.
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January 2022 by Brenci Patiño
Customer service at this pharmacy is so disappointing. They are rude and inefficient. I was assured that they would have my meds the following day after a one/time transfer from out of state (I’m visiting family). When I went to pick them up the next evening, not only did they not have them but they “could not pull the prescriptions until my usual pharmacy released them.” How could this be when my prescriptions were in the system the previous day? I’m not surprised that their average rating is only two stars. Well-deserved.
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September 2021 by Loraine G.
Employee at who was the cashier was really rude didn’t get his name ( he’s Mexican/Hispanic has glasses and has mostly white hair.) My mom asked if he could check her rewards for a coupon she had received on her phone, he then raised his voice at her saying NO NO NO I can’t do that, so then She tried telling him again that they’ve done it at the Alton Gloor CVS location for her but got the same response. At that she changed her mind and didn’t want to buy the product she went for. He then angrily threw the eye drops in a bin and this might seem like nothing but this employee was raising his voice and getting agitated just for looking up a phone number, he displayed horrible customer service.
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September 2021 by Barton Routt
Friendly pharmacy and people working in the pharmacy. My meds were available before they said they would be so I’m raising my star from a 1 to 3. Nice people.