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September 2023 by Chelsea McKee
If you'd prefer not to have frequent fees, I'd bank elsewhere. There is a $3 fee specifically for not using their ATM on top of the $2.95 fee required for withdrawal. They also charge anywhere from $5 - $12 per month to maintain the account, with at times no respect towards a minimum balance requirement. It's ludicrous.
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July 2023 by jonathan david
This Chase branch is understaffed.The drive up has three lanes open for 12 cars in line. For one Bank teller.I don't recommend coming to this branch to use Drive up service. Horrible waiting times
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July 2023 by Jt T
By far this is worst chase branch in the country. Poor customer service. Also one ATM available.
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April 2023 by George Solis
Today felt like when I was a kid abd went to the bank with my Dad. Everyone was very friendly. The young lady teller was very helpful and nice. When I went back in to finish, she was busy, and the teller next to her greeted me with a smile and helped me. Just impressed with the service.
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March 2023 by Daniel Trigg
I tried to open a basic bank account at 4:50 PM. They told me that I had to come back another day and to set up an appointment. I told them I drove from Harlingen and I work night shift and they told me too bad so sad. Really upsetting as I had everything for a quick basic checking account in my hand and would have been done in probably 10 minutes.I looked around the massive bank and there were several bankers sitting with empty cubicles and could have helped me. Must be a good place to work since they out there employees before customers or potential customers :/
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March 2023 by Kassandra Puente
Atms never works
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July 2022 by martin cruz
Great service
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June 2022 by vicky cruz
Always nice and helpful
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April 2022 by Omar Lerma
Get some walk up ATM machines out front
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March 2022 by Charles Champion
Great bank.
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December 2021 by Jessica Rodriguez
They never pick up phone calls
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September 2021 by Jay Martinez
Please stay away from chase. I can’t count how many times they have shut down my card to ‘protect me’ while shopping, paying for gas, or making ordinary purchases. They will never tell you the reason. Happened again today but they are closed for a holiday. Why though, this holiday is not celebrated in India or the Philippines where all my calls are to Chase are always transferred. Ridiculous..
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June 2021 by Diego Ramon
A nice bank but the customer service is terrible and most tellers and staff are lazy. Customer service here doesn't show any authentic of a real J.P. Morgan/Chase service. It takes a million years to get a hold of the investment advisors.
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March 2021 by edmeizter
Tellers but especially the manager have no respect for their customers. A little common courtesy would be so welcome in this particular location.
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June 2020 by Frankie5231
Pathetic bank. ATMs NEVER WORK and when they do there's NO CASH!!!
