-
January 2025 by Jonathan Olivo mendez
Very good service
-
December 2024 by Adam De La Cruz
Good store, they were helpful and friendly
-
December 2024 by travis peterson
Ordered online to wrong store and they didn't stop helping till i had the part I needed
-
December 2024 by Carlos Rivas
I visited this O’Reilly location expecting the same customer service I’ve always received at other stores, but unfortunately, my experience was far from satisfactory. When I arrived, there were two employees, and I approached the one behind the register. He was counting money, so I politely greeted him with a “Good morning” and said I’d like to make a purchase and an exchange.
I later learned that this employee was Alfonzo, the store manager. Instead of simply explaining that the register was closed and directing me to the other employee for assistance, he rudely told me, “Don’t you see me counting money?” and refused to help. His tone and attitude were unprofessional and unnecessary. I had no way of knowing that the register was closed, as both employees were standing near the same counter when I walked in. A simple “I’m counting money right now, but the other register can help you” would’ve sufficed.
The situation escalated when I expressed that his response was inappropriate, and Alfonzo began questioning whether I had ever worked in customer service. I tried to de-escalate by suggesting that if he was having a bad morning, it wasn’t right to take it out on customers. Despite this, he continued to argue.
Thankfully, the other employee stepped in, assisted me without issue, and even apologized for Alfonzo’s behavior. I asked for the store’s number, and the manager gave it to me with a snarky remark, saying, “Go ahead and write whatever you want…”
This was, by far, the worst experience I’ve had at any O’Reilly store, and I won’t be returning to this location unfortunately as I’ve been a loyal customer for years.
-
October 2024 by Barry Clinton
👍🏿
-
September 2024 by Zach Radenz
Knowledgeable parts folk with quality parts
-
July 2024 by Joseph Boudreaux
Fast good
service
-
June 2024 by Riffs Hobby (RiffsHobby)
You are better off going to amazon or ebay to get brand name parts for not much more money. Just a place to go if you need a part in a hurry and can't wait for shipping.
-
May 2024 by Elsa Velasquez
I was looking for something to declare a rubber and I got it
-
February 2024 by Jossh Waalkeer
Excellent
-
February 2024 by James Burton
The main guy was very helpful. I don't know his name, but he seemed to be the lead on Jan 14 2024.
-
January 2024 by Granny Nana
Would have been great if my part on my battery didn’t get broken when someone was tightening it. Cost more money to order the part to connect the cable . Until I received it I had to use channel locks to hold it in place.
-
January 2024 by KEVO FLIPSIDE
Very thankful to Nathan! He was able to locate the parts that I needed for my Duramax Diesel.
-
January 2024 by Monica Enoch
Very friendly employees, and knowledgeable and helpful!
-
December 2023 by Granny Ramsey
Would have been great if my part on my battery didn’t get broken when someone was tightening it. Cost more money to order the part to connect the cable . Until I received it I had to use channel locks to hold it in place.
