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July 2023 by KD Simien
Sadly, I have a loan here from the transition from a better IBEWCU. Now I have to deal with poor service and lack of communication. Was transferred 3 times to get the wrong answer, and later asked for another service and never received a call back. Wise people would not seek to do business here if they have a choice.
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July 2023 by Kim Warren
The best service evet
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February 2023 by Brett Michel
Great people Great Friends
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October 2022 by Tara C.
Tellers were very loud and outspoken, gossiping between each other about personal business of an member and his account. How old he looked, personal account information; the exact amount that was in his account, and that he had gambling problems. They were notified that the lobby guest could hear their conversation and proceeded gossiping without care after one sarcastically said she was sorry.
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August 2021 by Scottie Schwartz
Misty saves the day! This credit union here will make you proud. There aint many places that i have cried at while cashing a check. Thank y'all.
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June 2020 by joseph Henry
I have been banking at Wellspring Credit Union for over 19 years and the staff and management has always treated me very well. I HIGHLY RECOMMEND Wellspring Credit Union.
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November 2019 by Tara Juliénne McLain
whoever teller 120 is at the Orange branch should NOT be in any job related to customer service. if you make a mistake, own up to it and apologize. dont be unprofessional and rude!
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June 2019 by Jon Alvarez
I went to the office in newton and Mrs. Lisa is amazing. Wellspring actually shows my credit higher than any dealer and is very honest and upfront. She only had to pull my credit twice where most dealers pull 10 times. Mrs Lisa probably checked atleast 6 different trucks for me before we finally found the right one. She got me an awesome interest rate on my truck and even refinanced my car saving me $70 a month even after adding gap! I'll never let another dealer run my credit again and I'll definitely be back to use wellspring again in the future!
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November 2018 by Amanda Ernest
very nice and sweet customer service always ....bridge city texas location
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November 2018 by James Engelke
This is the best credit union I've ever been at that people will work and help you get things that you need
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September 2018 by Tracey Matney
Their staff is so friendly, especially Phyllis! They genuinely care about their members.
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July 2018 by jordan holland
Awesome staff
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December 2017 by Clint Inge
Horrible experience dealing with this place! Beth was the only one who seemed to care about finishing a transaction that had been going on for 20+ days. Finally on day 25 the ordeal was finished. I made several attempts at trying to get Tonia to communicate with me and still NOTHING! Finally got so bad that the CEO Janna got involved. I do not recommend these folks at all! BEWARE!!!
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September 2017 by Telisa Bagesse Phillips
Wellspring Credit Union is the best Credit Union around!!!! They treat everyone just like family!!!
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February 2017 by Leeann Bertrand
I have been with this Credit Union for approx 18 years now and I have never met more personable tellers and loan officers. They truly go above and beyond for every member.
